Workplace Experience Coordinator

trueanomalyinc; Denver (CO); On-site; USD 52,000 - 60,000; Full time

Benefits offered by this job

Healthcare coverage

Generous Paid Time Off

Daily catered lunch & snacks

401(k) + fitness reimbursement

Equity included

Job summary

True Anomaly is seeking an early-career Workplace Operations professional to be the hands-on engine behind our Denver site's day-to-day operations. Reporting to the Head of Non-Production Operations, you will oversee facilities coordination, vendor management, and events to keep the workplace running smoothly.

You are calm under pressure, resourceful, and enjoy taking care of people. With 1–3 years in office admin or facilities, you will learn the full breadth of workplace operations and have a

Qualifications

• 1–3 years in office administration, facilities, hospitality, events, or similar role.
• Strong written and verbal communication skills.
• Comfort coordinating with vendors and contractors and clear communication.
• Willingness to be on your feet and lift up to 40 pounds.

Responsibilities

• Serve as first point of contact for workplace requests and triage issues.
• Handle minor facilities issues and maintain vendor contacts for quick fixes.
• Coordinate with landlords and building engineers on repairs.
• Manage external vendors for janitorial, dining, groundskeeping, security, etc.
• Plan and break down events and visits, including all-hands, lunches, and onboarding.
• Manage conference rooms, AV readiness, and common areas.
• Order supplies and track inventory; flag budget variances.
• Process invoices, purchase requests, and PO paperwork.
• Assist with badge requests, visitor management, and IT/security handoffs.
• Support safety drills, evacuations, and incident reporting.
• Maintain space layout data, desk assignments, and floor plans.

Skills

Vendor coordination

Communication skills

Ticketing systems

Facilities handling

Event coordination

Tools

Google Workspace

Microsoft Office

Job description

OUR MISSION

True Anomaly delivers decisive capabilities for space superiority. We build autonomous spacecraft, advanced payloads, mission software, and space-based interceptors - enabling the U.S. and its Allies to secure the space environment and counter threats from the ultimate high ground.

OUR VALUES

Be the offset. We create asymmetric advantages with creativity and ingenuity.

What would it take? We challenge assumptions to deliver ambitious results.

It's the people. Our team is our competitive advantage and we are better together.

BENEFITS & PERKS

• Best-in-class healthcare: 100% company-paid medical, dental, and vision coverage for you and your dependents, with HSA/HRA options
• Generous time off: Flexible Time Off (FTO) for exempt employees, accrued PTO of up to 25 days for non-exempt employees, plus 12 paid holidays; Parental Leave; Sick Leave
• Fuel for your day: Daily catered lunch and unlimited snacks for in-office employees
• And more: 401(k) retirement plan, fitness reimbursement, and Dog Fridays
• Equity participation: Equity is included as part of our total compensation package, giving you an opportunity to share in the company's success.

*Do not apply to fixed term and temporary roles

YOUR MISSION

We are looking for an early-career workplace professional to be the hands‑on engine behind our site's day-to-day operations. Reporting to the Head of Non-Production Operations to start and day-to-day supporting the Workplace Experience Lead at your site, you will keep the workplace running smoothly - from setting up an all-hands or customer visit, to coordinating the janitorial, culinary, and landscaping vendors, to getting a minor leak under control (or knowing exactly who to call to fix it). You are the person employees turn to when something needs doing, and you make it look easy. You're resourceful, calm under pressure, and genuinely enjoy taking care of people. You'll learn the full breadth of workplace operations in a high-growth, mission-driven environment, with a clear path to grow into a Workplace Experience Lead role.

RESPONSIBILITIES

• Serve as the first point of contact for workplace requests, triaging and resolving issues through our ticketing system and escalating appropriately.
• Handle minor day-to-day facilities issues - such as small leaks, burnt-out lighting, jammed doors, and clogged fixtures - and maintain a current, accessible list of vendor, landlord, and emergency contacts to get the right help on site quickly.
• Coordinate with landlord property management and building engineers on repairs and maintenance, following up until issues are closed.
• Support day-to-day coordination of third-party vendors, including janitorial, culinary and snacks, groundskeeping, security, and pest control; monitor service quality, log issues, and verify work is completed to standard.
• Plan, set up, and break down workplace and company events, including all-hands meetings, team lunches, customer and executive visits, and onboarding sessions.
• Manage conference rooms, AV readiness, and common areas so they are clean, stocked, and ready to use.
• Order and stock supplies, snacks, beverages, and office equipment; track inventory and flag budget variances to the Lead.
• Process vendor invoices, purchase requests, and PO paperwork accurately and on time.
• Assist with badge and access requests, visitor management, mail and package handling, and new-hire desk and equipment setup in partnership with IT and Security.
• Support safety and compliance efforts, including emergency drills, evacuation wardens, first aid and AED checks, and basic incident reporting.
• Help maintain space and move data, including desk assignments, seating charts, and basic floor plan updates.
• Document processes and contribute to scalable standards as we open new sites; occasionally support production areas as needed.

QUALIFICATIONS

• 1-3 years of experience in office administration, facilities, hospitality, events, or a similar service-oriented role.
• Demonstrated ability to manage multiple priorities, work independently, and follow through on details.
• Comfort coordinating with outside vendors and contractors and communicating clearly and professionally.
• Practical, hands‑on problem-solving skills and the willingness to be on your feet - including setting up rooms, moving furniture, and lifting up to 40 pounds.
• Strong written and verbal communication skills and a service-first mindset.
• Proficiency with Google Workspace or Microsoft Office; ability to quickly learn ticketing, procurement, and badge systems.

PREFERRED SKILLS AND EXPERIENCE

• Experience in events or hospitality, including set-up logistics and catering coordination.
• Familiarity with bas