Workplace Experience Lead – US Events & Programs

Rocket-Travel,-Inc.; New York (NY); Hybrid; USD 110,000 - 123,000; Full time

Job summary

Rocket Travel by Agoda in New York, NY is seeking a Workplace Experience Program Specialist to own employee events, programs, and experience initiatives across the US. You will manage budgets, vendors, and cross-functional teams, partnering with senior leaders to shape the brief and drive outcomes.

The role requires 4–6 years of experience in large-scale events or employee experience programs, with a track record of delivering on time and on budget.

Qualifications

• At least 4-6 years of experience, including ownership of large-scale events or employee experience programs.
• Proven track record delivering events and programs from concept through completion—on time, on brand, and on budget.
• Strategic thinker who can move between vision and execution without losing either.
• Strong stakeholder manager: shapes briefs, manages expectations at leadership level, and advocates for the employee experience.
• Comfortable developing playbooks, processes, and standards—both for their own work and as contributions to the broader global team.
• Deep knowledge of event production: vendor markets, technical production, and logistics.
• Self-directed and adaptable; comfortable owning the full delivery chain independently.

Responsibilities

• Own end-to-end delivery of employee events, programs, and experience initiatives across the US.
• Build project plans, run-of-show documents, and risk plans for complex or large-scale events.
• Manage vendor sourcing, negotiations, contracts, and on-site relationships.
• Oversee full budget management: forecasting, reconciliation, and reporting.
• Coordinate cross-functional support (facilities, IT, People team, etc.) to ensure seamless execution.
• Ensure legal and compliance requirements are met across all event-related procurement.
• Lead stakeholder briefings and alignment sessions; translate business intent into experience design.
• Advise on event strategy: help leadership determine the right format, investment level, and experience goals.
• Own the US events measurement approach: collect, analyze, and report on experience quality and employee sentiment.
• Produce post-event reports and strategic write-ups; link outcomes to broader employee experience goals.

Skills

Event planning

Stakeholder management

Budget management

Vendor management

Cross-functional collaboration

Strategic thinking

Job description

Rocket Travel by Agoda in New York, NY is seeking a Workplace Experience Program Specialist to own employee events, programs, and experience initiatives across the US. You will manage budgets, vendors, and cross-functional teams, partnering with senior leaders to shape the brief and drive outcomes.

The role requires 4–6 years of experience in large-scale events or employee experience programs, with a track record of delivering on time and on budget.