Workplace Experience Program Specialist - New York City

Agoda Company Pte. Ltd.; New York (NY); Sur place; USD 110 000 - 123 000; Plein temps

Résumé du poste

Agoda’s Workplace Experience Program Specialist in New York City owns employee events and experience initiatives end-to-end, partnering with senior leaders, stakeholders, and cross‑functional teams to plan, produce, and review outcomes.

You will manage a US portfolio, build plans and budgets, source vendors, and align the event strategy with broader business goals, delivering on time, on brand, and within budget while measuring employee sentiment.

Qualifications

• 4–6 years of experience including ownership of large-scale events or employee experience programs.
• Proven track record delivering events from concept through completion on time, on brand, and on budget.
• Strategic thinker who can move between vision and execution.
• Strong stakeholder management at leadership level and advocacy for employee experience.
• Deep knowledge of event production: vendor markets, technical production, and logistics.

Responsabilités

• Own end-to-end delivery of employee events, programs, and experience initiatives across the US
• Build project plans, run-of-show documents, and risk plans for complex or large-scale events
• Manage vendor sourcing, negotiations, contracts, and on-site relationships
• Oversee full budget management: forecasting, reconciliation, and reporting
• Coordinate cross-functional support (facilities, IT, People team, etc.) to ensure seamless execution
• Ensure legal and compliance requirements are met across all event-related procurement
• Own the US events measurement approach: collect, analyze, and report on experience quality and employee sentiment
• Produce post-event reports and strategic write-ups; link outcomes to broader employee experience goals
• Work closely with the global Workplace Experience team to align the US event portfolio with broader strategy
• Partner with the Experience Design team on integrated experiences where events connect to business outcomes

Connaissances

Event planning

Budget management

Stakeholder management

Vendor negotiations

Cross-functional collaboration

Description du poste

Workplace Experience Program Specialist - New York City

New York City

About Agoda

At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.

Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.

No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.

The Workplace Experience Program Specialist owns employee events, programs, and experience initiatives end-to-end, from initial brief and stakeholder alignment through planning, production, and post-initiative review, and serves as the primary workplace experience partner to our senior leaders. This role is New York, USA-based.

The Specialist operates independently across a varied portfolio of concurrent work, managing vendors, cross-functional partners, and budgets. Success requires the ability to move fluidly between strategic advisory and hands‑on delivery shaping the brief with a department head one day, managing a venue walkthrough the next.

Key Responsibilities

Event Planning & Delivery

Own assigned events from end-to-end, from brief through delivery and post-event wrap. The scope, scale, and complexity of what is owned increases with seniority, as does the degree of independent judgement expected at each stage.

Own end-to-end delivery of employee events, programs, and experience initiatives across the US

Build project plans, run‑of‑show documents, and risk plans for complex or large‑scale events

Manage vendor sourcing, negotiations, contracts, and on‑site relationships

Oversee full budget management: forecasting, reconciliation, and reporting

Coordinate cross‑functional support (facilities, IT, People team, etc.) to ensure seamless execution

Ensure legal and compliance requirements are met across all event‑related procurement

Stakeholder Partnership

Serve as the primary workplace experience partner to department heads and People leadership in the US

Lead stakeholder briefings and alignment sessions; translate business intent into experience design

Advise on event strategy: help leadership determine the right format, investment level, and experience goals

Manage expectations proactively; navigate competing priorities and tight timelines with clarity

Standards & Process

Apply and uphold our event and experience execution standards; adapt frameworks for the US market context

Contribute to the development and refinement of global event standards, playbooks, and the service catalog

Introduce new event formats and experience approaches that raise the bar for employee programming

Maintain accurate records: post‑event documentation, budget actuals, attendance data, and learnings

Own the US events measurement approach: collect, analyze, and report on experience quality and employee sentiment

Produce post‑event reports and strategic write‑ups; link outcomes to broader employee experience goals

Analyze trends across the US event portfolio to inform future program investment and priorities

Work closely with the global Workplace Experience team to align the US event portfolio with broader workplace experience strategy

Partner with the Experience Design team on integrated experiences where events connect to broader business outcomes

Represent the Workplace Experience function in US‑based cross‑functional planning forums

What We're Looking For

Genuine passion for employee experience, the ability to operate independently across a varied and concurrent portfolio, and the credibility to partner with senior leaders on experience strategy.

At least 4‑6 years of experience, including ownership of large‑scale events or employee experience programs

Proven track record delivering events and programs from concept through completion‑ on time, on brand, and on budget

Strategic thinker who can move between vision and execution without losing either

Strong stakeholder manager: shapes briefs, manages expectations at leadership level, and advocates for the employee experience

Comfortable developing playbooks, processes, and standards- both for their own work and as contributions to the broader global team

Deep knowledge of event production: vendor markets, technical production, and logistics

Self‑directed and adaptable; comfortable owning the full delivery chain independently

There are a variety of factors that go into determining a salary range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required. In addition to a competitive base salary, roles are eligible to be considered for an annual bonus and equity grant.

The range for the NYC‑metro area is: $110,291 - $122,545

We are an E‑Verify employer – meaning that your Form I‑9 information will be provided to the federal government to confirm that you are authorized to work in the U.S.

At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.

We do not discriminate on the basis of any protected group status under any applicable law.