Workplace Experience Lead: Guest Concierge & Operations

CBRE Group, Inc.; Omaha (NE); In loco; USD 42.000 - 54.000; Tempo pieno

Descrizione del lavoro

CBRE Group, Inc. is seeking a Workplace Experience Sr. Coordinator in Omaha to deliver exceptional service to employees and guests. You will be the first point of contact, greet visitors, issue passes, and ensure security protocols are followed.

You will also handle front desk calls, coordinate activities, manage supplies, and support the team with meeting logistics and equipment care.

Competenze

• Must have strong customer service mindset and be the first point of contact for visitors.
• Ability to explain details clearly to team members and guests.
• Intermediate problem-solving skills with capacity to choose among options.
• Strong organizational skills and curiosity to learn new tasks.

Mansioni

• Greet employees and guests; issue visitor and parking passes; follow security protocols.
• Answer phone calls professionally and make a strong first impression.
• Coordinate recreational, dining, and business activities as requested.
• Coordinate janitorial or maintenance work orders and liaise with vendors.
• Escalate inquiries or complaints from employees and guests.
• Support team with office supplies, meeting coordination, and equipment care.
• Create client materials that adhere to brand guidelines.
• Follow building security and emergency procedures for safety.

Conoscenze

Customer service

Problem solving

Communication

Organizational skills

Formazione

High School Diploma or GED

Strumenti

Microsoft Office

Descrizione del lavoro

CBRE Group, Inc. is seeking a Workplace Experience Sr. Coordinator in Omaha to deliver exceptional service to employees and guests. You will be the first point of contact, greet visitors, issue passes, and ensure security protocols are followed.

You will also handle front desk calls, coordinate activities, manage supplies, and support the team with meeting logistics and equipment care.