Workplace Experience Lead

Cushman & Wakefield; Virginia (MN); On-site; USD 32,000 - 38,000; Full time

Benefits offered by this job

Health, Vision & Dental Insurance

Retirement Savings Plan (401k)

Paid Time Off

Job summary

The Experience Specialist at Cushman & Wakefield will join the onsite account team to elevate the employee workplace experience by integrating technology, design, amenities, and services. You will work with cross-functional teams to implement strong, data-informed solutions and ensure a frictionless, productive environment for employees and guests.

Ideal candidates bring hospitality-focused mindset, excellent communication, and ability to support facilities management in a fast-paced setting

Qualifications

• Minimum of 5 years of related work experience in real estate services, travel/hospitality, brand/product management, management consulting, or change management.
• Four-year college/university degree required.

Responsibilities

• Work with cross functional teams in Facilities Management, Design, Strategy and Communications to help build and implement Client-specific programs focused on delivering exceptional employee experiences in the workplace.
• Share Voice of the Customer data with leadership and cross-functional teams to capture service needs.
• Spearhead hospitality training programs for onsite Cushman & Wakefield service teams to ensure courteous and urgent assistance.

Education

Four-year college/university degree

Tools

Microsoft Office

Job description

The Experience Specialist at Cushman & Wakefield will join the onsite account team to elevate the employee workplace experience by integrating technology, design, amenities, and services. You will work with cross-functional teams to implement strong, data-informed solutions and ensure a frictionless, productive environment for employees and guests.

Ideal candidates bring hospitality-focused mindset, excellent communication, and ability to support facilities management in a fast-paced setting