Workplace Experience Architect

Cushman & Wakefield; Arlington (VA); On-site; USD 106,000 - 125,000; Full time

Job summary

The Cushman & Wakefield Workplace Experience Manager will lead onsite experience initiatives, leveraging hospitality principles, technology, and design to create engaging, productive workplaces across client locations in Arlington, VA. You will translate employee insights into programs and partner with cross‑functional teams to deliver exceptional service and measurable impact.

Ideal candidates are hospitality‑driven leaders with strong communication, stakeholder management, and a track record

Qualifications

• Bachelor's degree required.
• Minimum 5 years experience in workplace experience, hospitality, or related fields.
• Experience leading teams in hospitality or workplace environments preferred.

Responsibilities

• Lead onsite experience teams across multiple locations.
• Develop and implement workplace experience programs with cross‑functional partners.
• Drive service excellence and ambassador for the workplace.
• Monitor KPIs and leverage data to improve employee satisfaction.
• Collaborate with stakeholders to create memorable workplace moments.

Skills

Team leadership

Stakeholder management

Data-driven decisions

Customer service

Communication skills

Education

Bachelor's degree

Tools

Microsoft Office

Workplace analytics

Job description

The Cushman & Wakefield Workplace Experience Manager will lead onsite experience initiatives, leveraging hospitality principles, technology, and design to create engaging, productive workplaces across client locations in Arlington, VA. You will translate employee insights into programs and partner with cross‑functional teams to deliver exceptional service and measurable impact.

Ideal candidates are hospitality‑driven leaders with strong communication, stakeholder management, and a track record