Workplace Experience Lead

Watershed; San Francisco, Northern (CA, KY); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Watershed is seeking a proactive Workplace Manager to lead the day-to-day experience at our San Francisco HQ. You will manage operations, drive employee experience, and cultivate a space where teams can do their best work and feel connected to Watershed’s mission.

You’ll own SF office operations, including snacks, space planning, culture, and compliance, partnering with People Ops on onboarding and events. This role emphasizes in-office presence four days a week and effective cost management.

Qualifications

• 3+ years of managerial experience in Workplace, Events, or similar employee-facing roles in a fast-paced environment.
• Experience planning and executing events from small gatherings to large-scale company events.
• Committed to in-office work Monday–Friday, 8:00 am–5:00 pm; occasional early hours or front desk support may be required.
• Strong initiative, attention to detail, and customer service orientation.
• Ability to handle sensitive/confidential information appropriately.
• Excellent organizational skills with ability to prioritize, meet deadlines, and manage multiple projects.
• Strong interpersonal and communication skills with employees, leadership, and vendors.
• Creative and proactive mindset to enhance the employee experience while managing costs.
• Hands-on, resourceful problem solver with a can-do attitude.
• Ability to lift up to 25 lbs.
• Knowledge of Notion, Envoy, and Google Workspace is a plus.

Responsibilities

• Serve as a high-touch, people-first point of contact for employees and guests, fostering a positive office culture.
• Manage day-to-day office operations including vendors, food & beverage, supplies, maintenance, shipments, and inventory.
• Own lifecycle of workplace events and experiences from local happy hours to company-wide gatherings.
• Own and track workplace budgets, maintain monthly spend, and report to stakeholders.
• Partner with People Ops on onboarding/offboarding, desk assignments, workspace setup, and new hire sessions.
• Coordinate space planning, desk moves, and other workplace projects.
• Manage vendor contracts, invoices, and insurance documentation.
• Ensure office safety, security, compliance, and audit readiness.
• Help develop sustainable workplace and facilities practices.
• Identify ways to improve the employee experience and operating efficiency.

Skills

Managerial experience

Event planning

In-office availability

Initiative

Attention to detail

Customer service

Organizational skills

Interpersonal communication

Problem solving

Lift 25 lbs

Notion

Envoy

Google Workspace

Tools

Notion

Envoy

Google Workspace

Job description

Watershed is seeking a proactive Workplace Manager to lead the day-to-day experience at our San Francisco HQ. You will manage operations, drive employee experience, and cultivate a space where teams can do their best work and feel connected to Watershed’s mission.

You’ll own SF office operations, including snacks, space planning, culture, and compliance, partnering with People Ops on onboarding and events. This role emphasizes in-office presence four days a week and effective cost management.