Workplace Experience Graduate (Administration) - 2027 Start

TikTok; San Jose (CA); On-site; USD 76,000 - 116,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company match

Paid holidays and time off

Job summary

TikTok seeks a Workplace Experience Graduate (Administration) for a 2027 start in San Jose. You will support daily operations across food services, facilities, janitorial and front-of-house reception, while coordinating vendors and programs to enhance employee experiences.

You'll build skills in vendor management, data analysis, budgeting, health and safety, and project coordination within a global workplace team.

Qualifications

• Bachelor's degree in Hospitality, Facilities Management, Food Science, Nutrition, Business Management, or related field.
• Internships or coursework in workplace services, hospitality, food, or related fields.
• Comfortable with data and everyday tools (e.g., Excel/Google Sheets) and eager to learn new systems.
• Strong communication and organizational skills, with attention to detail and a reliable, follow-through mindset.

Responsibilities

• Support daily workplace operations across food services, facilities, janitorial and front-of-house reception.
• Assist with vendor coordination and monitor service performance, building relationships with vendors.
• Help deliver great food experiences by supporting program operations and quality control.
• Conduct walkthroughs and inspections to identify facility defects, cleanliness issues and improvements across offices and common areas.
• Turn data into ideas by collecting and analyzing employee feedback and operational data, creating reports and trends.
• Support projects end-to-end, coordinating timelines, tracking actions, and communicating updates.
• Collaborate across teams to deliver successful workplace programs with Workplace, Safety, Real Estate and Finance.

Skills

Data analysis

Communication

Organization

Vendor coordination

Education

Bachelor's degree in Hospitality, Facilities Management, Food Science, Nutrition, Business Management

Tools

Excel

Google Sheets

Job description

Workplace Experience Graduate (Administration) - 2027 Start

Location:

San Jose

Employment Type:

Regular

Job Code:

A203832A

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Responsibilities

Help Create a Workplace Experience People Love. As part of our Workplace Experience team, you'll help create environments and food experiences that employees enjoy and look forward to. Spanning both hard services (food operations and facilities management) and soft services (janitorial and front-of-house reception), you'll support daily operations, work with service partners, improve programs and use data to solve problems - seeing the impact of your work every day. This is a hands-on opportunity to learn how integrated workplace services operate in a fast-paced, global environment. You'll work with different teams, support projects, build relationships with vendors and stakeholders, analyze feedback and data, and help create better experiences for employees across the workplace. You'll have the opportunity to build skills across food operations, facilities management, janitorial and reception services, program and project management, vendor management, data analysis, health and safety, budgeting and employee experience. We are looking for talented individuals to join our team. As a graduate, you will get opportunities to pursue bold ideas, tackle complex challenges, and unlock limitless growth. Successful candidates must be able to commit to an onboarding date by the end of the year. Please state your availability and graduation date clearly in your resume. Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to our Company and its affiliates' jobs globally. Applications will be reviewed on a rolling basis - we encourage you to apply early.

• Support daily workplace operations across food services, facilities, janitorial and front-of-house reception, helping keep the office running smoothly and employees well-served.
• Assist with vendor and partner coordination, including monitoring service performance, building relationships with food, facilities and cleaning vendors, and helping identify improvement opportunities.
• Help deliver great food experiences by supporting food program operations, monitoring quality and consistency, and using feedback to recommend improvements.
• Conduct walkthroughs and inspections to help identify facility defects, cleanliness issues and improvement opportunities across offices, pantries, restrooms and common areas.
• Turn data into ideas by collecting and analysing employee feedback and operational data, creating reports, identifying trends and recommending practical improvements.
• Support projects end-to-end, helping coordinate timelines, track actions, communicate updates and contribute to workplace programs from planning to delivery.
• Collaborate across teams by building relationships with Workplace, Safety, Real Estate, Finance and other functions to help deliver successful workplace programs.

Qualifications

• Minimum Qualifications: Individuals who are completing or have recently completed a Bachelor's degree in Hospitality, Facilities Management, Food Science, Nutrition, Business Management, or a related field. Internships, placements, part-time roles, or coursework projects in workplace services, hospitality, food, or related fields. Comfortable working with data and everyday tools (e.g., Excel/Google Sheets, collaboration platforms) and eager to learn new systems. Strong communication and organizational skills, with attention to detail and a reliable, follow-through mindset.
• Preferred Qualifications: Genuine interest in workplace services, food operations, hospitality and improving the employee experience. Curious, proactive problem-solver who enjoys asking questions and learning how large-scale workplace programs run. Exposure to any of the following: vendor coordination, facilities or cleaning operations, food safety basics, reception/front-of-house, event or project support, or customer service. Ability to analyze feedback or operational data and translate it into simple, practical recommendations. Adaptable and collaborative, able to work across teams in a fast-paced, changing environment. Willingness to occasionally travel to offices across applicable regions and grow within a global workplace team.

Job Information

The base salary range for this position in the selected city is $76000 - $116000 annually.

Compensation may vary outside of this range depending on a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

• Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
• Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and
• Exercising sound judgment.

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect - and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok Accommodation

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request

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