Workplace Experience & Facilities Specialist

Defender of Wildlife; Washington (District of Columbia); On-site; USD 32,000 - 37,000; Full time

Job summary

Defenders of Wildlife is seeking a Workplace Service Specialist in Washington, DC to join our Facilities team. The role provides back‑up support to the front desk and receptionist areas and handles mail, deliveries, supply management, conference room setup, and light maintenance.

The position requires a high school diploma and about 1 year of admin experience, with 2+ years preferred. It involves coordinating with vendors, assisting new hires, and ensuring a welcoming, organized office

Qualifications

• Requires ability to interpret instructional documents such as safety rules and operating instructions.
• Proactive self-starter who can work independently and in a team.
• Demonstrated ability to multi-task, manage time and meet deadlines.

Responsibilities

• Open, organize, sort and research incoming mail, documents and catalogs.
• Receive all inbound deliveries from FedEx, UPS, DHL, USPS, and other vendors.
• Desk side delivery for packages received from vendors.
• Order, receive and deliver department supplies.
• Receive all incoming/outgoing messenger and courier packages to/from merchants.
• Order shipping supplies.
• Use copiers, scanners, mail openers, and labeling equipment.
• Set up equipment, load materials, clear jams, and resolve simple malfunctions as needed.
• Restock and maintain all office and pantry supplies in assigned areas.
• Support conference room set up.
• Must be able to use Outlook to send and receive emails.
• Assist with new hire office setups.
• Assist building engineer with light building maintenance.
• Welcome staff, visitors, and guests in the lobby with a professional demeanor.
• Maintain the appearance and readiness of common areas and breakrooms.
• Monitor shared spaces and report maintenance or equipment issues.
• Provide routine support for conference rooms before and after meetings.
• Maintain pantry and beverage stations by replenishing supplies.
• Perform light duties to maintain a professional office environment.
• Coordinate with janitorial vendors for issues beyond routine maintenance.
• Conduct periodic inspections of shared spaces and communicate concerns.

Skills

Time management

Multi-tasking

Strong sense of urgency

Office organization

Attention to safety and housekeeping

Education

High school diploma or equivalent

1 year relevant administrative experience

Job description

Defenders of Wildlife is seeking a Workplace Service Specialist in Washington, DC to join our Facilities team. The role provides back‑up support to the front desk and receptionist areas and handles mail, deliveries, supply management, conference room setup, and light maintenance.

The position requires a high school diploma and about 1 year of admin experience, with 2+ years preferred. It involves coordinating with vendors, assisting new hires, and ensuring a welcoming, organized office