Facilities & Office Support Specialist

Defenders of Wildlife; Washington (District of Columbia); On-site; USD 32,000 - 37,000; Full time

Job summary

Defenders of Wildlife is seeking a Workplace Service Specialist to support operations at Headquarters, Field Offices, and remote workers in Washington, DC. The role includes handling mail, deliveries, conference room setups, and maintaining a welcoming office environment.

The incumbent will work with the Facilities team, assist with new-hire office setups, and provide light building maintenance as needed. FLSA: Non-Exempt; hourly rate offered.

Qualifications

• Ability to interpret instructional documents such as safety rules and procedures.
• Self-starter, able to work independently and as part of a team.
• Ability to multi-task and meet deadlines.
• Must have a strong sense of urgency.
• Maintain a clean, organized office environment while balancing priorities.
• Identify facility, safety, or housekeeping concerns and take action.

Responsibilities

• Open, organize, sort and research incoming mail, documents and catalogs.
• Receive all inbound deliveries from FedEx, UPS, DHL, USPS, and other vendors.
• Desk side delivery for packages from carriers.
• Order, receive and deliver department supplies.
• Welcome staff, visitors, and guests in the lobby, monitor building access and sign-in security.
• Maintain appearance and readiness of common areas, breakrooms, conference rooms, copy areas.

Skills

Interpretation of docs

Self-starter

Time management

Multitasking

Urgency awareness

Office environment upkeep

Front-desk awareness

Education

High school diploma or equivalent

Tools

Outlook

Job description

Defenders of Wildlife is seeking a Workplace Service Specialist to support operations at Headquarters, Field Offices, and remote workers in Washington, DC. The role includes handling mail, deliveries, conference room setups, and maintaining a welcoming office environment.

The incumbent will work with the Facilities team, assist with new-hire office setups, and provide light building maintenance as needed. FLSA: Non-Exempt; hourly rate offered.