Workplace Experience & Facilities Lead

Spectrum; Sandy Springs, Northern (GA, KY); Hybrid; USD 55,000 - 75,000; Full time

Job summary

Spectrum seeks a Workplace & Facilities Administrator to manage Spectrum's facilities and workplace services, ensuring reliability and operational excellence. You'll support building systems, occupancy experiences, and cross-functional collaboration across teams.

Ideal candidates bring a Bachelor’s in business or related field and 2+ years in facilities management, with CAFM/IWMS, Excel, and PowerPoint proficiency.

Qualifications

• Bachelor’s degree in Business Administration or related field, or combination of education and experience.
• 2+ years of experience within facilities or property management.
• Experience translating business requirements into space requirements for business units.
• Proficient with CAFM/IWMS systems, Excel, and PowerPoint for data and floor plans.
• Demonstrated customer service skills interfacing with management and staff.
• Able to thrive in ambiguous, cross-functional environments.
• Strong data analysis and reporting capabilities.

Responsibilities

• Assist in maintaining positive customer relations by providing responsive and quality facility services.
• Oversee workplace and facilities contracted services, ensuring compliance with specifications and regulatory requirements.
• Manage occupancy experience requests through a helpdesk or work ticket system.
• Support vendor selection by managing competitive bids and bid analyses.
• Act as liaison between service providers and facilities management teams.
• Prepare and manage performance dashboards and reports, including budget variance analyses.
• Support building life cycle projects, space allocations and small moves.

Skills

Spatial planning

Data presentation

Cross-functional collaboration

Problem solving

Data analysis

Communication

Independent and team work

Time management

Driver's license

Customer service

Education

Bachelor’s degree in Business Administration or related field

Tools

CAFM/IWMS systems

Excel

PowerPoint

Job description

Spectrum seeks a Workplace & Facilities Administrator to manage Spectrum's facilities and workplace services, ensuring reliability and operational excellence. You'll support building systems, occupancy experiences, and cross-functional collaboration across teams.

Ideal candidates bring a Bachelor’s in business or related field and 2+ years in facilities management, with CAFM/IWMS, Excel, and PowerPoint proficiency.