Workplace Experience & Facilities Coordinator

Horizontal Talent; San Francisco (CA); On-site; USD 55,000 - 110,000; Full time

Benefits offered by this job

medical

dental

vision

retirement

Job summary

Horizontal Talent is seeking a hands-on Workplace Coordinator in San Francisco to keep a busy office running smoothly, safely, and hospitably. You will partner with People Ops, Security, and vendors to deliver reliable facility services and a welcoming employee experience.

You will coordinate operations, respond to service requests via a ticketing system, manage vendors, and support moves and maintenance. This role requires 4+ years in workplace operations, strong organizational skills, and the

Qualifications

• 4+ years in workplace coordination or building operations.
• Experience with building systems (HVAC, elevators, plumbing, lighting).
• Experience managing vendors and coordinating maintenance services.
• Strong organizational skills and ability to multi-task.
• Clear, empathetic communication in fast-paced environments.
• Ability to perform hands-on tasks and light maintenance; lifting up to 50 pounds.

Responsibilities

• Coordinate day-to-day office operations with external vendors, including deliveries, supplies, janitorial services, and maintenance support
• Respond to workplace service requests through a ticketing system in a timely, professional, and customer-focused manner
• Troubleshoot and help resolve office issues such as equipment failures, restroom or plumbing concerns, and appliance problems
• Support minor repairs and coordinate larger repairs with the appropriate service providers
• Assist with emergency response efforts in collaboration with Security and other workplace partners
• Help maintain a safe, compliant, and comfortable office environment
• Set up furniture and workstations for meetings, events, and onsite team needs
• Support office moves, reconfigurations, restacks, and related workplace projects
• Contribute to office procedures, documentation, and workplace norms
• Partner closely with People Operations, Security, and vendors to support a positive employee experience

Skills

Workplace coordination

Vendor management

Organizational skills

Customer service

Communication

Hands-on maintenance

Heavy lifting

Tools

Ticketing system

Vendor management tools

Job description

Horizontal Talent is seeking a hands-on Workplace Coordinator in San Francisco to keep a busy office running smoothly, safely, and hospitably. You will partner with People Ops, Security, and vendors to deliver reliable facility services and a welcoming employee experience.

You will coordinate operations, respond to service requests via a ticketing system, manage vendors, and support moves and maintenance. This role requires 4+ years in workplace operations, strong organizational skills, and the