Workplace Experience Coordinator

Pyramid Consulting, Inc; Omaha (NE); On-site; USD 28,000 - 30,000; Full time

Job summary

Pyramid Consulting, Inc. is seeking a Workplace Experience Coordinator for an onsite role in Omaha, NE. This 04+ months contract position offers the opportunity to support building operations and deliver world-class service to employees and guests.

You will greet visitors, manage access, coordinate events, and collaborate with vendors while handling mail, supplies, and maintenance requests. This role requires mobility around a multi-floor site and the ability to lift light to moderate loads.

Qualifications

• High School Diploma or GED plus up to 2 years of relevant experience.
• Proficient in Microsoft Office and Google Workspace.
• Excellent communication and customer service skills; adaptable and proactive.

Responsibilities

• Greet visitors, manage access, and issue passes; provide first point of contact.
• Answer calls and coordinate responses; present information clearly.
• Coordinate events, dining, and business activities; arrange for services.
• Oversee mail, supplies, and maintenance tasks; coordinate with vendors.
• Support on-site events; ensure safety and security procedures.

Skills

Customer service

Communication

Microsoft Office

Google Workspace

Organizational skills

Adaptable

Proactive

Education

High School Diploma or GED

Tools

Microsoft Word

Excel

Outlook

Job description

Immediate need for a talented Workplace Experience Coordinator. This is a 04+ Months Contract opportunity with long-term potential and is located in Omaha, NE (Onsite).

Job ID:26-31812

Pay Range: $20 - $22/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).

Key Responsibilities:

• This is a mobile role that requires walking throughout the building to provide support. The site spans five floors, so it is not a stationary desk-based position.
• First point of contact for all those entering the facility. Greet them with a friendly and welcoming
• demeanor. Issue visitor and parking passes and follow security protocols.
• Make a memorable first impression by answering the telephone in a professional manner. Create
• presentations and speak to various-sized groups.
• Arrange and confirm recreational, dining, and business activities on behalf of the requestor.
• Manage janitorial or maintenance work orders as needed. Coordinate and execute workplace services
• including mail, office supply services, and onboarding.
• Acknowledge inquiries or complaints from employees, guests, and co-workers. Provide solutions in a
• Organize and manage on-site events. This includes securing event space, set up and tear down of the
• room, and delivery of supplies.
• Follow property-specific security and emergency procedures. Notify appropriate parties to ensure the
• safety of all individuals in the building.
• Coordinate with vendors who supply services or goods to the workplace.
• Explain detailed and/or complicated information within the team. Follow specific directions as given by
• the manager.
• Impact through clearly defined duties, and methods and tasks are described in detail. Use existing
• procedures to solve straightforward problems while having a limited opportunity to exercise discretion.
• Must be able to lift up to 50 lbs as part of the job responsibilities.

Key Requirements and Technology Experience:

• High School Diploma or GED with up to 2 years of job-related experience.
• Ability to follow basic work routines and standards in the application of work.
• Communication skills to exchange straightforward information.
• Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Strong organizational skills with an inquisitive mindset.
• Should be comfortable using Google Workspace products, including Gmail, and have basic computer proficiency.
• Looking for someone who is adaptable, proactive, and comfortable moving around the building to support workplace operations as needed.
• As a Workplace Experience Coordinator, you'll be responsible for delivering a world-class customer service
• experience to employees and guests of a designated building.
• This job is part of the Workplace function. They are responsible for providing world-class customer
• service to the clients and visitors of a designated building.
• Years of Experience
• 0-2 years

Our client is a leading Commercial Real Estate Industry, and we are currently interviewing to fill this and other similar contract positions.

Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.