Workplace Experience Concierge

Spsnorthamerica; San Francisco (CA); On-site; USD 48,000 - 52,000; Full time

Benefits offered by this job

Career Growth

Learning & Development

Bonuses

Paid Time Off

Benefits package

401k match

Job summary

SPS is seeking a proactive Office & Front Desk Coordinator to create a welcoming, seamless in-office experience for clients, visitors, and employees in San Francisco. You will greet guests, coordinate services, and support events in a fast-paced corporate setting.

This full-time role requires a high school diploma, strong communication and organizational skills, and a professional, discreet demeanor. Schedule is Monday–Friday, 8:00 AM–6:00 PM, with a compensation range of $35–$38 per hour.

Qualifications

• High School Diploma required; degree in hospitality or related field preferred.
• Experience in client-facing or hospitality roles in a corporate setting.
• Strong communication, organization, and problem-solving skills.
• Tech-savvy, adaptable, and proactive in a fast-paced environment.
• Professional, discreet, and service-oriented with a polished demeanor.
• Hospitality or customer service certification is a plus.

Responsibilities

• Greet and welcome clients and guests with warmth and professionalism
• Anticipate client needs and deliver personalized, thoughtful service
• Maintain client preference profiles to tailor experiences and surprise-and-delight moments
• Build lasting relationships and positively shape the office culture
• Serve as the central point of contact for client requests, ensuring timely follow-up and resolution
• Provide information and arrange services, including transportation, local amenities, and dining experiences
• Support document scanning, printing, and office supply delivery
• Coordinate catering for meetings and events, ensuring high-quality presentation
• Assist in planning and executing office events, including setup, decorations, and guest management
• Conduct regular floor walks to ensure common areas are clean, organized, and welcoming
• Monitor and restock supplies, manage printers, and secure unclaimed print jobs
• Maintain client lounges, reception areas, and shared spaces at a high standard
• Gather and analyze client feedback to enhance services and improve experiences
• Proactively identify areas for improvement and implement solutions
• Be familiar with emergency procedures and guide clients and guests safely in emergencies
• Serve as a point of contact for client safety and well-being

Skills

Client engagement

Hospitality experience

Communication

Organization

Problem-solving

Education

High School Diploma

Hospitality degree or related field

Job description

SPS is seeking a proactive Office & Front Desk Coordinator to create a welcoming, seamless in-office experience for clients, visitors, and employees in San Francisco. You will greet guests, coordinate services, and support events in a fast-paced corporate setting.

This full-time role requires a high school diploma, strong communication and organizational skills, and a professional, discreet demeanor. Schedule is Monday–Friday, 8:00 AM–6:00 PM, with a compensation range of $35–$38 per hour.