Front Desk & Workplace Experience Lead

Transition Management Corp.; San Francisco (CA); On-site; USD 60,000 - 75,000; Full time

Job summary

Transition Management Corporation seeks a polished Workplace Experience Coordinator to support a San Francisco office as a key front‑of‑house representative. The role ensures a seamless, high‑quality workplace experience for employees, clients, and visitors, requiring sound judgment and ownership in a fast-paced environment.

The ideal candidate has 2+ years in reception or facilities, exceptional communication, and strong organizational skills.

Qualifications

• 2+ years of experience in reception, hospitality, facilities, or a related corporate environment.
• Exceptional professionalism and communication skills interacting with employees, senior leaders, clients, and vendors.
• Strong organizational skills and ability to manage multiple priorities in a fast-paced environment.
• High degree of ownership, judgment, discretion, and follow-through.
• Proficiency in Microsoft Office Suite.
• Service-oriented mindset with independent problem solving.

Responsibilities

• Serve as the first point of contact for employees, clients, and visitors, providing a professional, welcoming reception.
• Maintain a polished, organized reception area, conference rooms, pantry, and shared spaces.
• Manage visitor registration, guest arrivals, mail, deliveries, and coverage with discretion.
• Coordinate with executive assistants, Facilities, IT, Security, and building management on meetings and office operations.
• Arrange conference room setup, catering, AV support, document printing, guest access, and post-meeting resets.
• Monitor and replenish office supplies; ensure equipment and amenities function properly.
• Respond to calls and emails, addressing facilities requests or escalating as needed.
• Support facilities operations including maintenance tickets, vendor coordination, moves, cleaning, HVAC, and other services.
• Assist with events and ad hoc administrative tasks as needed.

Skills

Reception experience

Hospitality professionalism

Facilities coordination

Office multitasking

Communication skills

Tools

Microsoft Office Suite

Job description

Transition Management Corporation seeks a polished Workplace Experience Coordinator to support a San Francisco office as a key front‑of‑house representative. The role ensures a seamless, high‑quality workplace experience for employees, clients, and visitors, requiring sound judgment and ownership in a fast-paced environment.

The ideal candidate has 2+ years in reception or facilities, exceptional communication, and strong organizational skills.