Working Service Shop Foreman

Colonial Group; Hermon (ME); On-site; USD 65,000 - 90,000; Full time

Job summary

Colonial Group is seeking a Shop Foreman to oversee technicians diagnosing and repairing diesel trucks and equipment, using proper procedures and tools. You will manage workflow, review estimates, and ensure safety and quality in all tasks.

The ideal candidate has 3+ years in a diesel truck shop and 3+ years in a leadership or service writer role, plus CDL and strong customer service. Proficiency with PC applications and diagnostic tools is expected.

Qualifications

• 3+ years in a diesel truck shop.
• 3+ years in a leadership role or service writer role.
• Customer service and leadership qualities.
• Driver's License required, CDL a plus.
• Proficient in the use of a personal computer and basic applications.

Responsibilities

• Provide service to customers by overseeing the technicians accurately diagnosing and/or repairing light, medium, and heavy-duty trucks, and equipment using special tools and equipment according to Technical Manual procedures
• Provide timely and accurate technical support/information to service office & customers
• Follow all safety rules and regulations in performing work duties
• Communicate problems and resolutions to supervisor and customers, if requested
• Oversee tagging of warranty parts and write warranty stories
• Test drive repaired vehicles
• Assist technicians with troubleshooting, malfunctions on equipment, and repairs
• Use diagnostic software to find and repair the issue
• Distribute repair orders fairly and evenly
• Manage shop workflow
• Review and adjust repair estimates
• Assist with other projects as needed

Skills

Diesel truck shop experience

Leadership experience

Customer service

Driver's license CDL a plus

PC skills

Job description

Job Responsibilities for Shop Foreman:

• Provide service to customers by overseeing the technicians accurately diagnosing and/or repairing light, medium, and heavy-duty trucks, and equipment using special tools and equipment according to Technical Manual procedures


• Provide timely and accurate technical support/information to service office & customers


• Follow all safety rules and regulations in performing work duties


• Communicate problems and resolutions to supervisor and customers, if requested


• Oversee tagging of warranty parts and write warranty stories


• Test drive repaired vehicles


• Assist technicians with troubleshooting, malfunctions on equipment, and repairs


• Use diagnostic software to find and repair the issue


• Distribute repair orders fairly and evenly


• Manage shop workflow


• Review and adjust repair estimates


• Assist with other projects as needed

Required Skills for Shop Foreman:

• 3+ years of experience in a diesel truck shop


• 3+ years in a leadership role or service writer role


• Customer service and leadership qualities


• Driver’s License required, CDL a plus


• Proficient in the use of a personal computer and basic applications #ATTECHR1