Shop Foreman ( ND )

AHU Technologies Inc; Washington (District of Columbia); Vor Ort; USD 55.000 - 75.000; Vollzeit

Benefits dieser Stelle

401(k)

401(k) matching

Competitive salary

Dental insurance

Health insurance

Zusammenfassung

A leading company in the automotive field seeks a Shop Foreman to supervise mechanics and manage repair activities for heavy-duty trucks. This role includes coordinating staff, advising customers on maintenance, and ensuring efficient repair processes. Candidates should have solid mechanical expertise and experience in truck repair.

Qualifikationen

• Required 2 years' experience in heavy-duty truck repair.
• CDL preferred.

Aufgaben

• Coordinate activities of mechanics in diagnosis and repair.
• Advise customers about necessary routine maintenance.
• Schedule service work and monitor repair progress.

Kenntnisse

Mechanical skills

Communication

Customer service

Ausbildung

High School graduate or GED

Technical college diploma or equivalent experience

Tools

Intermediate to advanced computer skills

Jobbeschreibung

Benefits:

• 401(k)
• 401(k) matching
• Competitive salary
• Dental insurance
• Health insurance

About the job

The Shop Foreman carries out supervisory responsibilities in accordance with the Company’s policies and procedures. The Shop Foreman directs and coordinates activities concerning the diagnosis and repair of heavy-duty trucks.

Management Duties

• Coordinate the activities of mechanics in the diagnosis and repair of medium and heavy duty trucks.

• Train mechanics in mechanical skills needed

• Recommend equipment, materials, supplies and parts required to repair medium and heavy-duty trucks

• Monitor warranty procedures followed by technicians

• Coordinate repair and maintenance of service equipment

• Review performance of mechanics and submit report to the Service Manager

• Assist the Service Manager in hiring and firing employees

• Assist the Service Manager and Service Advisor in answering the phone

Major Duties And Responsibilities

• Document the customer’s service requests

• Advise customers about necessary service for routine maintenance

• Identify the mechanical problem by questioning the customer and doing a visual inspection or road test

• Identify if the repair is warrantable and save parts when applicable

• Look up Federal Recalls and Safety Checks

• Open the repair order showing time, cost, and labor estimates for service and contact customer for approval to do the repairs

• Contact customers about additional problems found and recommend corrective procedure

• Get written authorization from the customer to perform the requested repairs

• Write a brief but clear description of the problem on the repair order to help the mechanic locate the problem

• Schedule service work to be done and assign to the mechanic

• Monitor repair progress to insure repairs are performed in a timely manner

• Review and close repair orders

• Explain the work performed to the customer and the cost

• Deal with customer complaints

Education/Training Or Experience

• High School graduate or GED required

• Diploma from Technical College or equivalent experience required

• Intermediate to advanced computer skills required

• 2 years’ experience in heavy-duty truck repair

• CDL preferred