Shop Foreman

Firematic; New York (NY); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Paid time off

Paid holidays

Ongoing training and certification

Manufacturer training provided

Career growth opportunities

Team oriented environment

Job summary

Firematic is seeking a Shop Foreman to lead our fire apparatus service department. The role focuses on supervising technicians, prioritizing tasks, and ensuring high-quality repairs and safety standards within the shop.

You will coordinate with management, parts, and customers to keep workflow efficient and to continuously improve service delivery. The position requires hands‑on leadership, strong communication, and a commitment to safety and quality workmanship.

Qualifications

• Experience as lead technician or supervisor in heavy‑duty truck or fire apparatus repair.
• Strong diagnostic and troubleshooting abilities.
• Knowledge of diesel engines, electrical systems, hydraulics, aerial systems, pumps and apparatus components preferred.
• Ability to lead and motivate a team in a fast‑paced environment.
• CDL license preferred or willingness to obtain.
• EVT and/or ASE certifications preferred.

Responsibilities

• Supervise and support technicians in daily shop operations.
• Assign and prioritize work based on scheduling, technician skill level, and customer needs.
• Monitor repair quality, productivity, and job completion timelines.
• Assist technicians with diagnostics, troubleshooting, and complex repairs.
• Ensure all work is performed safely and in compliance with company policies and industry standards.
• Review repair orders, technician notes, and completed work for accuracy.
• Coordinate with the parts department to ensure timely availability of parts and materials.
• Maintain a clean, organized, and efficient shop environment.
• Provide coaching, training, and mentorship to technicians and apprentices.
• Participate in technician performance evaluations and development planning.
• Support emergency road service and customer uptime needs when necessary.
• Communicate effectively with service advisors, management, and customers regarding repair status and technical concerns.
• Promote a positive team culture focused on accountability, professionalism, and continuous improvement.

Skills

Lead technician

Diagnostics

Team leadership

Safety

Communication

Education

High school diploma or equivalent

ASE/EVT certifications preferred

Tools

Service software

Repair documentation systems

Job description

Shop Foreman – Fire Apparatus Service & Repair

About Us

At Firematic, we proudly support the firefighters and departments who protect our communities every day. As a family-owned company with decades of experience in the fire service industry, we are committed to quality workmanship, customer service, and teamwork.

We are seeking an experienced and motivated Shop Foreman to lead daily operations in our fire apparatus service department. This role is ideal for a hands‑on leader who can manage workflow, support technicians, maintain quality standards, and help drive shop efficiency.

Position Summary

The Shop Foreman oversees the day‑to‑day activities of the service shop, ensuring repairs, maintenance, refurbishments, and inspections are completed safely, efficiently, and to the highest standards. This individual serves as the technical and operational leader for shop technicians while coordinating closely with service management, parts, and customers.

Key Responsibilities

• Supervise and support technicians in daily shop operations
• Assign and prioritize work based on scheduling, technician skill level, and customer needs
• Monitor repair quality, productivity, and job completion timelines
• Assist technicians with diagnostics, troubleshooting, and complex repairs
• Ensure all work is performed safely and in compliance with company policies and industry standards
• Review repair orders, technician notes, and completed work for accuracy
• Coordinate with the parts department to ensure timely availability of parts and materials
• Maintain a clean, organized, and efficient shop environment
• Provide coaching, training, and mentorship to technicians and apprentices
• Participate in technician performance evaluations and development planning
• Support emergency road service and customer uptime needs when necessary
• Communicate effectively with service advisors, management, and customers regarding repair status and technical concerns
• Promote a positive team culture focused on accountability, professionalism, and continuous improvement

Qualifications

• Previous experience as a lead technician, foreman, or supervisor in heavy‑duty truck, diesel, fleet, or fire apparatus repair
• Strong diagnostic and troubleshooting abilities
• Knowledge of diesel engines, electrical systems, hydraulics, aerial systems, pumps, and apparatus components preferred
• Ability to lead and motivate a team in a fast‑paced environment
• Excellent communication and organizational skills
• EVT and/or ASE certifications preferred
• CDL license preferred or willingness to obtain
• Computer proficiency with service software and repair documentation
• Strong commitment to safety and quality workmanship

What We Offer

• Competitive compensation
• Health, dental, and vision insurance
• 401(k) with company match
• Paid time off and holidays
• Ongoing training and certification opportunities
• Company‑paid manufacturer training
• Career growth opportunities
• Supportive team‑oriented environment