Workforce Strategy Architect for Retail Growth

Ralph Lauren; Nutley (NJ); On-site; USD 120,000 - 160,000; Full time

Job summary

Ralph Lauren is seeking a Workforce Strategy Manager to leverage data and analytics to improve operational efficiency and support business growth across stores. The role partners with Retail Operations, Field Leadership, finance, and business teams to optimize payroll and drive KPI improvements.

Candidates should have strong communication, retail experience, and financial acumen, with proven project management skills. Ability to travel and work flexible hours is required.

Qualifications

• Experience translating data into actionable workforce strategy.
• Strong communication across field and corporate partners.
• Ability to manage payroll budgeting and KPIs.

Responsibilities

• Develop and execute company workforce strategy to drive productivity and 4-wall profitability.
• Lead ongoing census and store org chart evaluation and updates.
• Accountable for the S&B and productivity performance of division of responsibility.
• Responsible for creation and management of payroll budget.
• Lead the communication of payroll performance and workforce strategy to field and business partners.
• Review data to identify trends and insights and translate the information into strategy.
• Lead in any necessary change management to optimize the labor model and field engagement.
• Oversee commission and bonus calculations, payout, and reporting process.
• Provide the highest level of customer service to the field and home office.
• Support project implementation and KPI initiatives through facilitation, project management and documentation follow-up.
• Drive performance metrics and KPIs.
• Support other projects as assigned to enable Retail Operations and workforce strategy overall functionality.
• Responsible for the development and performance of Workforce Strategy Analysis.

Skills

Communication skills

Retail/frontline experience

Financial acumen

Project management

Analytical thinking

Collaboration

Problem solving

Tools

Smartsheet

Excel

Adobe Acrobat

Word

Outlook

Adobe Suite

Job description

Ralph Lauren is seeking a Workforce Strategy Manager to leverage data and analytics to improve operational efficiency and support business growth across stores. The role partners with Retail Operations, Field Leadership, finance, and business teams to optimize payroll and drive KPI improvements.

Candidates should have strong communication, retail experience, and financial acumen, with proven project management skills. Ability to travel and work flexible hours is required.