Workforce Scheduler: Forecasting & Coverage Optimization

California's Great America; Santa Clara (CA); On-site; USD 26,000 - 37,000; Full time

Job summary

California's Great America in Santa Clara is seeking a Workforce Scheduler to support centralized scheduling for park associates. You will generate volume forecasts, project staffing levels, and determine optimal schedule patterns across park divisions, coordinating with park management and staff to meet business demands.

The role requires strong Excel skills, flexibility to work nights, weekends and holidays, and the ability to pass a background check.

Qualifications

• Strong proficiency in Microsoft Excel.
• Ability to work nights, weekends and holidays.
• Ability to pass a background check, if 18 years of age or older.

Responsibilities

• Create schedules in the Workforce Management scheduling system for various departments.
• Manage and maintain long term schedules for various departments.
• Revise park schedules when required due to staffing changes, business hours changes, or labor shortages.
• Compile and manage information, such as open shift reports, staffing details, headcount templates, and/or associate detail.
• Collaborate and work with park management to generate and modify schedules to ensure coverage and optimal service levels.
• Identify potential gaps in scheduled coverage and present recommendations to department management and recruiting.

Tools

Microsoft Excel

Job description

California's Great America in Santa Clara is seeking a Workforce Scheduler to support centralized scheduling for park associates. You will generate volume forecasts, project staffing levels, and determine optimal schedule patterns across park divisions, coordinating with park management and staff to meet business demands.

The role requires strong Excel skills, flexibility to work nights, weekends and holidays, and the ability to pass a background check.