Workforce Scheduler

California's Great America; Santa Clara (CA); On-site; USD 26,000 - 37,000; Full time

Job summary

California's Great America in Santa Clara is seeking a Workforce Scheduler to support centralized scheduling for park associates. You will generate volume forecasts, project staffing levels, and determine optimal schedule patterns across park divisions, coordinating with park management and staff to meet business demands.

The role requires strong Excel skills, flexibility to work nights, weekends and holidays, and the ability to pass a background check.

Qualifications

• Strong proficiency in Microsoft Excel.
• Ability to work nights, weekends and holidays.
• Ability to pass a background check, if 18 years of age or older.

Responsibilities

• Create schedules in the Workforce Management scheduling system for various departments.
• Manage and maintain long term schedules for various departments.
• Revise park schedules when required due to staffing changes, business hours changes, or labor shortages.
• Compile and manage information, such as open shift reports, staffing details, headcount templates, and/or associate detail.
• Collaborate and work with park management to generate and modify schedules to ensure coverage and optimal service levels.
• Identify potential gaps in scheduled coverage and present recommendations to department management and recruiting.

Tools

Microsoft Excel

Job description

Overview

Workforce Schedulers will assist in the centralized scheduling process for park associates. They're responsible for the scheduling functions as well as generating volume forecasts, projecting staffing levels, and determining optimal schedule patterns for park operating divisions. You will work directly with park management from all divisions, as well as with associates directly to ensure that work schedules meet various business demands, as well as the needs of all staff.

Earn $23.00/hr.

Workforce Schedulers will assist in the centralized scheduling process for park associates. They're responsible for the scheduling functions as well as generating volume forecasts, projecting staffing levels, and determining optimal schedule patterns for park operating divisions. You will work directly with park management from all divisions, as well as with associates directly to ensure that work schedules meet various business demands, as well as the needs of all staff.

Responsibilities

• Creating schedules in the Workforce Management scheduling system for various departments
• Managing and maintaining long term schedules for various departments.
• Revise park schedules when required due to staffing changes, business hours changes, or labor shortages
• Compile and manage information, such as open shift reports, staffing details, headcount templates, and/or associate detail.
• Collaborate and work with park management to generate and modify schedules to ensure coverage and optimal service levels.
• Identify potential gaps in scheduled coverage and present recommendations to department management and recruiting.

Qualifications

• Strong proficiency in Microsoft Excel.
• Adheres to California's Great America’s Rules of Conduct including specific costuming and grooming standards as outlined in Employee Guidelines and other park/division specific policies and procedures.
• Ability to work nights, weekends and holiday periods to meet business needs.
• Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law.