Workforce Policy Human Services Developer

State of Ohio; Columbus (OH); On-site; USD 74,000 - 82,000; Full time

Job summary

The State of Ohio seeks a Workforce Policy Human Services Developer to research, analyze, and revise policies ensuring SNAP and Cash Assistance compliance with federal and state laws.

You will collaborate with internal teams and external partners, drafting policies and guiding program managers on rule changes. This role resides in the Office of Family Assistance, Columbus, with solid policy and analytical responsibilities.

Qualifications

• Undergraduate core program in social or behavioral science or related field.
• Graduate coursework in social/behavioral science or public policy.
• Equivalent of minimum class qualifications for employment.
• Experience in researching, developing or implementing policies related to social services.

Responsibilities

• Research, analyze, and revise policies to ensure compliance with federal and state regulations.
• Draft and update policies reflecting changes in legislation and best practices.
• Collaborate with internal teams and external partners to provide policy recommendations.
• Provide guidance to program managers on policy rules and regulations.

Skills

Policy research experience

Policy development

Data analysis

Attention to detail

Time management

Verbal communication

Written communication

Multiple assignments management

Education

Undergraduate core in social/behavioral science or related field

Graduate coursework in social/behavioral science or public policy

Equivalent of minimum class qualifications

12+ months research/analysis experience in policy

Tools

Spreadsheets

Statistical analysis

Graphics presentation

Word processing

Job description

Job Description - Workforce Policy Human Services Developer (260006J0)

Organization

Job & Family Services

Agency Contact

[e-mail]

Work Location

James A Rhodes Office Tower 31 30 East Broad Street 31st Floor Columbus 43215

Primary Location

United States of America-OHIO-Franklin County-Columbus

Compensation

36.01 per hour

Schedule

Full-time

Union

1199

Primary Job Skill

Human Services

Technical Skills

Human Services, Policy Direction

Professional Skills

Analyzation, Attention to Detail, Consultation, Priority Setting, Strategic Thinking, Time Management, Verbal Communication, Written Communication

Agency Overview

Who We Are

The Ohio Department of Job and Family Services (ODJFS) supports Ohioans and their families through the following programs:

• Cash and Food Assistance
• Employment Services and Workforce Development
• Unemployment Insurance
• Adult Protective Services
• Child Support

Public service is an honorable way to serve the community in a hands‑on dedicated way. You can make a difference in someone’s world!

Guiding Principles

• We will be a leader in customer satisfaction.
• We will have a reputation that attracts and retains talented, diverse, and dedicated employees.
• We get better at what we do every day.

Job Description

Office of Family Assistance

The Office of Family Assistance (OFA) provides policy, operational, technical assistance and training support for safety net programs that assist low‑income Ohioans. This includes: Cash assistance programs funded by the Temporary Assistance for Needy Families (TANF) Block Grant, including Ohio Works First (OWF) and the Prevention Retention and Contingency programs; Food assistance programs including, the Supplemental Nutrition Assistance Program (SNAP), the Summer EBT Program, the Commodity Supplemental Food Program (CSFP) and The Emergency Food Assistance Program (TEFAP); Program Integrity; and Adult Protective Services. Learn more about the office by visiting the Office of Family Assistance webpage.

What You Will Do

In this role, you will be responsible for researching, analyzing, and revising policies and procedures to ensure the compliance of Ohio's SNAP (Supplemental Nutrition Assistance Program) and Cash Assistance programs with federal regulations and state laws.

Day-to-Day You Will

• Research and analyze federal regulations, state laws, and existing policies to ensure compliance with SNAP, Cash Assistance, and other state programs.
• Draft, revise, and update policies and procedures to reflect changes in legislation and best practices.
• Collaborate with internal teams, stakeholders, and external partners to gather input and provide expert policy recommendations.
• Consult with and provide guidance to stakeholders, including program managers, state teams, and community organizations, on program rules and regulations.
• Work closely with program managers to provide clarity on new and existing policies, ensuring they are implemented successfully.

Preferred Skills

• Define problems, collect data, establish facts and draw valid conclusions.
• Ability to research and analyze large amounts of information.
• Demonstrate strong follow‑through, attention to detail, and reliable organization.
• Independently manage multiple assignments with overlapping deadlines.
• Strong written and verbal communication skills.

Schedule

Full time.

Hours

Standard workdays are Monday through Friday. Hours are between 7:00 a.m. and 6:00 p.m.

Location

Positions will be headquartered at the James A. Rhodes State Officer Tower - 30 E. Broad Street, Columbus, OH 43215.

Travel

Occasional travel within the state of Ohio.

Position Numbers

This reposting is for two positions (PN 20033729 & PN 20044252). Please apply using this job posting; one application will be used to consider you for both roles.

Why Work for the State of Ohio

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full‑time and part‑time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:

• Medical Coverage
• Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
• Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
• Childbirth, Adoption, and Foster Care leave
• Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
• Public Retirement Systems ( such as OPERS, STRS, SERS, and HPRS ) & Optional Deferred Compensation ( Ohio Deferred Compensation )

*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.

Qualifications

The candidate, at minimum, must have the following:

Option 1

• Completion of undergraduate core program in social or behavioral science, health services public administration, public policy management or comparable field;
• AND 36 mos. exp. in researching, developing or implementing policies related to social services, health services, public policy or comparable field;
• AND 12 mos. trg. or 12 mos. exp. in research methodology, measurement & testing, analysis of variance & survey sampling;
• AND 6 mos. trg. or 6 mos. exp. in use of computer hardware & software used for spreadsheets, statistical analysis, graphics presentation & word processing.

Option 2

• Completion of graduate course coursework in social or behavioral science, health services public administration, public policy management or comparable field;
• AND 24 mos. exp. in researching, developing or implementing policies related to social services, health services, public policy or comparable field;
• AND 6 mos. trg. or 6 mos. exp. in use of computer hardware & software used for spreadsheets, statistical analysis, graphics presentation & word processing.

Option 3

• 24 mos. exp. as Human Services Specialist 2, 69452, with experience commensurate with duties to be assigned per posting of job opportunity (e.g., if assignment is in area of policy development for aid to dependent children, education, training &/or experience must have been in area of aid to dependent children).

Option 4

• Equivalent of Minimum Class Qualifications For Employment noted above.

Tips For Your Application

When completing the different sections of this application, be sure to clearly describe how you meet the minimum qualifications outlined in this job posting. We cannot give you credit for your Work Experience and Education & Certifications if you do not provide that information in your online application. Information in attached resumes or cover letters must be entered into your application in the appropriate Work Experience or Education & Certification sections to be considered.

Pay Information

This position is in the State of Ohio’s SEIU/1199 Pay Schedule, Pay Range 13. Unless required by legislation or union contract, starting salary will be the minimum salary of that pay range (step 1, currently $36.01per hour). These ranges provide a standardized pathway for pay increases. With continued employment, new hires move to the next step in the range after 6 months and annually thereafter. Cost of Living Adjustments increase wages in these ranges each fiscal year. The current step progression wages are in the table below.

Pay Range 13

Step 1 $36.01 Hourly, $74,901 Annual

Step 2 $37.75 Hourly, $78,520 Annual

Step 3 $39.64 Hourly, $82,451 Annual

Step 4 $41.53 Hourly, $86,382 Annual

Step 5 $43.56 Hourly, $90,605 Annual

Step 6 $45.72 Hourly, $95,098 Annual

Step 7 $47.95 Hourly, $99,736 Annual

Step 8 $50.37 Hourly, $104,770 Annual

Supplemental Information

Selection Priority Notice

Current employees of ODJFS in the SEIU/1199 union have selection rights before all other applicants. Applications from all other candidates will only be considered if an internal SEIU/1199 applicant is not selected for this position.

ADA Notice

If you require an accommodation based on a disability for any step of the selection process, please contact [e-mail].

Background check information

The final candidate selected for this position will be required to undergo a criminal background check. Some positions may require drug testing and/or fingerprinting. Criminal convictions do not necessarily disqualify candidates from consideration.

ADA Statement

Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.

Drug-Free Workplace

The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non‑medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.