Workforce Manager: Client Staffing & Operations Lead

Aerotek; Dubuque (IA); On-site; USD 54,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

HSA & 401k

20 days PTO and paid holidays

Parental/Family leave

Employee discounts

Job summary

Aerotek is seeking a Workforce Manager to serve as the liaison between client managers, the local office and contract employees, helping maximize profitability by providing quality contractors on site.

The role requires working at the client site to manage the temporary workforce, supporting internal and client reporting, and leveraging Aerotek resources for conflict resolution. A Bachelor's degree is preferred, with customer or sales-focused experience and a team-oriented mindset.

Qualifications

• Bachelor’s degree preferred, not required.
• Customer or sales focused experience.
• Experience in a team-oriented environment.

Responsibilities

• Serve as the liaison between client managers, local office and contract employees.
• Maximize profitability by understanding client needs, providing quality contractors.
• Work at the client site to manage the temporary workforce.
• Assist with internal and client reporting as necessary.
• Utilize the available and appropriate resources of Aerotek for conflict resolution.
• Perform various customer service related activities.

Skills

Customer service experience

Sales oriented

Team collaboration

Education

Bachelor’s degree (preferred)

Job description

Aerotek is seeking a Workforce Manager to serve as the liaison between client managers, the local office and contract employees, helping maximize profitability by providing quality contractors on site.

The role requires working at the client site to manage the temporary workforce, supporting internal and client reporting, and leveraging Aerotek resources for conflict resolution. A Bachelor's degree is preferred, with customer or sales-focused experience and a team-oriented mindset.