Workforce Development & Compliance Lead

City and County of San Francisco - Human Services Agency; San Francisco (CA); On-site; USD 120,000 - 150,000; Full time

Job summary

The City and County of San Francisco - Human Services Agency seeks an experienced Workforce Development Administrative Manager to oversee workforce services for public benefits participants and lead the CFET program.

You will supervise front-end service delivery, ensure regulatory compliance, manage reporting and budgets, and coordinate with partners to design coordinated pathways promoting mobility and equity.

Qualifications

• Bachelor's degree required; substitution of equivalent experience allowed.
• Four (4) years of full-time professional experience leading Workforce Development or Welfare to Work programs.

Responsibilities

• Leads front-end employment services for participants required to engage in work activities.
• Oversees lobby and clerical operations for efficient service delivery and positive customer experience.
• Guides workforce services policy implementation for consistency, compliance, and equity.
• Manages CFET program including planning, operations, and ABWAD policy interpretation.

Skills

Team leadership

Policy implementation

Data reporting

Budget management

Stakeholder collaboration

Staff coaching

Education

Bachelor's degree

Job description

The City and County of San Francisco - Human Services Agency seeks an experienced Workforce Development Administrative Manager to oversee workforce services for public benefits participants and lead the CFET program.

You will supervise front-end service delivery, ensure regulatory compliance, manage reporting and budgets, and coordinate with partners to design coordinated pathways promoting mobility and equity.