WORKFORCE CONSULTANT - Twin Falls

IdahoPTV; Twin Falls (ID); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

PERSI retirement benefits

Paid sick and vacation

Life insurance

Job summary

Idaho Department of Labor in Twin Falls is seeking a Workforce Consultant to help individuals access employment and training opportunities through education, career pathways, and engagement with employers.

The role involves working with diverse populations, providing employment services, and coordinating case management under the Workforce Innovation and Opportunity Act. This is a full-time, on-site position with background checks and U.S. work authorization required.

Qualifications

• Experience conducting interviews and documenting information.
• Experience helping diverse individuals through challenging situations.
• Experience determining eligibility for programs and services.
• Experience producing professional written communications (letters, emails).
• Experience using computer applications including Microsoft Office.

Responsibilities

• Drafts and reviews quality job listings.
• Contacts employers to develop job and training opportunities.
• Prepares and conducts job search and interview sessions for candidates.
• Uses internal and external systems to assist customers.
• Collaborates with staff to create recruiting plans for high-demand positions.
• Monitors contract progress and ensures compliance with agreements.

Skills

Interviewing skills

Customer empathy

Eligibility determination

Professional writing

Microsoft Office Suite

Education

Six college credit hours in communications

Tools

Microsoft Office Suite

Job description

WORKFORCE CONSULTANT - Twin Falls - 26088

USA:ID:Twin Falls | Career Exploration | Full Time

21.25 - 21.25 USD per hour

Posted 2 days ago | Apply before September 22, 2026

Description

State of Idaho Career Opportunity

Applications will be accepted through 11:59 PM MST on the posting end date.

The mission of the Idaho Department of Labor is to support individuals through career transitions, determine benefit eligibility, connect employers with workers and oversee tax and labor law compliance.

The Idaho Department of Labor has an exciting opportunity for a full-time Workforce Consultant to join us in the Twin Falls office. This position will involve using collaborative partnerships to provide employment or training opportunities for individuals through access to education, career pathways and engagement with the business community.

Previous applications for this position will not be considered for this vacancy. You must re-apply under this announcement.

This position is not eligible for telework.

Preference may be given to bilingual applicants but is not a requirement of this position.

For questions regarding this position, please contact Nathan Gardner ([e-mail]).

Successful completion of a background check is required as a condition of employment.

Applicants must be authorized to work for any employer in the United States. The Idaho Department of Labor is unable to sponsor or assume sponsorship of an employment visa.

The Workforce Consultant works with individuals to access opportunities for employment, and works effectively with individuals and families under stress, difficult circumstances and from diverse backgrounds. This position provides various services in employment and training programs, including employer and job-seeker services such as recruiting, placement, retention and case management, as listed below.

Employment Services:

• Drafts and reviews quality job listings.
• Contacts employers to develop job and training opportunities.
• Prepares and conducts job search and interview sessions for candidates.
• Uses internal and external systems to assist customers.
• Contacts employers to identify job openings and secure placements.
• Seeks out, screens and interviews candidates to fill a particular position.
• Collaborates with other local office staff to develop recruiting plans to fill high demand and high pay positions.
• Uses internal systems, social media and other means to find and place qualified jobseekers to meet employer demands.

Workforce Innovation and Opportunity Act Case Management:

• Coordinates program referrals, assessments and participant selections.
• Utilizes the case management process to determine and provide the appropriate level of service required for customers through initial assessment, on-going assessment, planning, intervention and follow-up.
• Provides coaching on career opportunities and pathways.
• Negotiates and manages on-the-job training, classroom training and work experience contracts.
• Monitors progress of contract to assure conformity with agreement on the part of each partner.
• Monitors participant enrollments, placements, obligations, expenditures and retention to ensure compliance with allocation restraints and performance goals.

Minimum Qualifications (required):You must possess all the minimum qualifications below to pass the exam for this position. You must attach a resume, work history and references to your application. Your resume and work history must clearly reflect how you meet the minimum qualifications. Failure to provide this information may disqualify you from being considered for this position.

• Experience conducting interviews and documenting information. Typically requires one year of experience OR six months of work experience conducting interviews and documenting information AND six credit hours of college coursework in which effective use of communications skills was clearly emphasized.
• Experience assisting emotional, difficult or confrontational people and individuals from varying socio/economic/cultural backgrounds. Typically requires one year of work experience assisting emotional, difficult or confrontational people.
• Experience determining and explaining eligibility or qualifications for programs and services. Typically requires at least six months of work experience determining eligibility or qualifications for programs and services.
• Experience preparing professional written communication. Typically requires six months of work experience preparing professional written communication, including the creation of letters and other correspondence OR six credit hours college coursework in related field.
• Experience using computer applications. Typically requires six months of experience using computer applications, including experience using Microsoft Office Suite.

PREFERRED QUALIFICATION:

• Ability to speak Spanish and English fluently. Although this is preferred, it is not a requirement for this position.

The State of Idaho offers a robust total compensation and benefits package, including but not limited to:

• One of the top 5 retirement systems in the Nation (PERSI ) that offers a defined lifetime benefit at retirement
• 2 voluntary supplemental retirement plans including both pre-tax and Roth options
• Paid sick and vacation that begins accruing on your first day of employment; can be used immediately after accruing (no waiting time)
• Life insurance for self, spouse, and children

The State of Idaho is committed to providing equal employment opportunities and prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws.

The State of Idaho is committed to access and reasonable accommodations for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact [phone] (TTY/TTD: 711), or email [e-mail].

Preference may be given to veterans who qualify under state and federal laws and regulations.