Workforce Business Analyst

Capgemini; Richmond (VA); On-site; USD 54,000 - 85,000; Full time

Job summary

Tundra Technical Solutions is seeking a Workforce Management Business Analyst with hands-on Infor Workforce Management SaaS experience to translate business needs into scalable solutions. You will gather requirements for time and attendance, scheduling, labor tracking, and reporting, and collaborate with HR, payroll, and IT teams to implement efficient workflows.

You will translate business requirements into user stories, process flows, functional specs, and acceptance criteria, while supporting

Qualifications

• Hands-on BA experience with Infor Workforce Management or Workbrain.
• Strong understanding of timekeeping, scheduling, attendance, payroll interfaces, labor rules and approvals.
• Experience with Infor SaaS, ideally across single-tenant and multi-tenant environments.
• Proficiency in requirements gathering, fit-gap analysis, process mapping, functional testing, and stakeholder management.
• Strong analytical, documentation, facilitation, and communication skills.
• Experience in manufacturing or shift-based workforce operations is a plus.
• BA/Product Owner certifications are desirable.

Responsibilities

• Gather and document requirements for time and attendance, scheduling, labor tracking, leave, overtime, approvals, and reporting.
• Analyze current-state processes, identify gaps, and define efficient future-state workflows.
• Translate requirements into user stories, process flows, functional specs, and acceptance criteria.
• Support Infor WFM configuration analysis, enhancements, integrations, and process improvements.
• Coordinate with business users, HR, payroll, application owners, technical teams, and Infor/vendor resources.
• Lead functional testing, defect validation, UAT coordination, and stakeholder sign-off.
• Maintain requirements traceability, configuration docs, training materials, and procedures.
• Ensure solutions align with standard Infor capabilities and minimize unnecessary customization.

Skills

Infor WFM/Workbrain experience

Timekeeping & scheduling

Payroll interfaces & labor rules

Requirements gathering & fit-gap

Process mapping & testing

Stakeholder management

BA certification desirable

Education

BA/BA-related certification

Job description

We are seeking a Workforce Management Business Analyst with hands-on experience in Infor Workforce Management SaaS to translate business needs into scalable functional solutions.

Key Responsibilities:

• Gather and document requirements for time and attendance, workforce scheduling, labor tracking, leave, overtime, exceptions, approvals, and reporting.
• Analyze current-state processes, identify gaps, and define efficient future-state workflows.
• Translate business requirements into user stories, process flows, functional specifications, and acceptance criteria.
• Support Infor WFM configuration analysis, enhancements, integrations, and process improvements.
• Coordinate with business users, HR, payroll, application owners, technical teams, and Infor/vendor resources.
• Lead functional testing, defect validation, UAT coordination, business readiness, and stakeholder sign-off.
• Maintain requirements traceability, configuration documentation, training materials, and operational procedures.
• Ensure solutions align with standard Infor capabilities and minimize unnecessary customization.

Required Qualifications:

• Hands-on business analysis experience with Infor Workforce Management or Workbrain.
• Strong understanding of timekeeping, scheduling, attendance, payroll interfaces, labor rules, and approval workflows.
• Experience working with Infor SaaS, preferably across both single-tenant and multi-tenant environments.
• Proficiency in requirements gathering, fit-gap analysis, process mapping, functional testing, and stakeholder management.
• Strong analytical, documentation, facilitation, and communication skills.
• Experience supporting manufacturing or other shift-based workforce operations is preferred.
• Business Analysis, Agile, Product Owner, or Infor certification is desirable.

The pay range that the employer in good faith reasonably expects to pay for this position is $39.30/hour - $61.40/hour. Our benefits include medical, dental, vision and retirement benefits. Applications will be accepted on an ongoing basis.

Tundra Technical Solutions is among North America’s leading providers of Staffing and Consulting Services. Our success and our clients’ success are built on a foundation of service excellence. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Unincorporated LA County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: client provided property, including hardware (both of which may include data) entrusted to you from theft, loss or damage; return all portable client computer hardware in your possession (including the data contained therein) upon completion of the assignment, and; maintain the confidentiality of client proprietary, confidential, or non-public information. In addition, job duties require access to secure and protected client information technology systems and related data security obligations.