Workforce Administration Specialist - Scheduling & Movement

American Airlines; Dallas (TX); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Travel perks

Health benefits

Wellness programs

401(k) program

Employee discounts

Job summary

American Airlines is seeking a Workforce Administration professional to support Tech Ops staffing and movement, bidding and scheduling for represented teams. You will partner with operations leaders to ensure accurate staffing and onboarding of new hires.

The role requires associates or bachelor’s degree, strong scheduling/system knowledge, and the ability to thrive in a fast-paced environment with some travel. Join a team focused on compliant processes and employee experience.

Qualifications

• Associates degree in Business Administration, Finance or related field or equivalent experience / training.
• Bachelor's degree preferred.
• 1 year experience with Workforce planning, staffing support, time and attendance related to Technical Operations.
• 1 year experience with Workbrain, database, and reporting tools.
• 1 year experience working with unionized workgroups and collective bargaining agreements.
• Prior leadership experience.

Responsibilities

• Coordinate operational workforce bidding and scheduling to ensure accuracy of manning and training class scheduling.
• Track, research and address grievances, ensuring timely resolution and adherence to contractual guidelines.
• Execute ad-hoc projects from inception to completion, including requirements, testing and training.
• Provide subject matter expertise for Workbrain coding/reports and contractual obligations.
• Administer employee movement process from transfers to new hires and liaise with operational leaders.
• Ensure compliance with contractual guidelines during transfers and new hires.
• Collaborate with WFA Manager, Supervisor and peers to create process flows and SOPs.
• Occasional work outside of normal shift times; 25-30% travel.
• Other duties as assigned by supervisor or manager.

Skills

Scheduling issues handling

FAA background check

Interpersonal communication

Multitasking

Microsoft Office

Organization skills

Team player

Education

Associates degree in Business Administration or related field

Bachelor's degree (preferred)

Tools

Microsoft Office Suite

Job description

American Airlines is seeking a Workforce Administration professional to support Tech Ops staffing and movement, bidding and scheduling for represented teams. You will partner with operations leaders to ensure accurate staffing and onboarding of new hires.

The role requires associates or bachelor’s degree, strong scheduling/system knowledge, and the ability to thrive in a fast-paced environment with some travel. Join a team focused on compliant processes and employee experience.