Workers' Compensation & Patient Services Coordinator

Illinois-Bone-; Park Ridge (IL); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life and AD&D insurance

Disability insurance

401k with company match

Wellness program

Health Savings Account

Flexible Spending Accounts

Paid holidays

Paid time off

Job summary

Illinois Bone and Joint Institute, LLC seeks a full-time Workers’ Compensation Coordinator to serve as the primary contact for W/C issues and assist patients, nurse case managers, employers, and insurers with medical services, claims, and related paperwork.

The role will float between Workers’ Compensation and Patient Services at the Park Ridge location, supporting efficient workflows and accurate documentation in Epic and other systems.

Qualifications

• Minimum 2 years of administrative experience in a clinical setting.
• Working knowledge of medical terminology is required.
• Experience with workers’ compensation insurance and billing procedures preferred.

Responsibilities

• Schedule W/C patient appointments and verify benefits with employers/insurers.
• Distribute and file office notes, work status reports, and reports to designated parties.
• Assist patients in obtaining claim forms and approvals for treatments and tests.
• Communicate with nurse case managers, employers, and adjusters to expedite approvals.
• Document all communications and maintain permanent records of W/C correspondence.
• Identify and correct billing errors to ensure proper party is billed.

Skills

Administrative experience

Medical terminology

W/C insurance

Education

High school graduate

Associates degree (business/communication)

Tools

Microsoft Office

Job description

Illinois Bone and Joint Institute, LLC seeks a full-time Workers’ Compensation Coordinator to serve as the primary contact for W/C issues and assist patients, nurse case managers, employers, and insurers with medical services, claims, and related paperwork.

The role will float between Workers’ Compensation and Patient Services at the Park Ridge location, supporting efficient workflows and accurate documentation in Epic and other systems.