Workers' Compensation Assistant

Los Angeles County Department of Human Resources; Downey (CA); Hybrid; USD 59,000 - 73,000; Full time

Benefits offered by this job

Health insurance

CALPERS retirement

Paid time off

Job summary

Los Angeles County Department of Human Resources is seeking a Workers' Compensation Assistant to support the Workers’ Compensation Unit. The role handles technical clerical tasks, processes workers’ compensation claims, and maintains injury records.

A high school diploma or equivalent is required, with experience in clerical work and knowledge of compensation regulations. The position may offer hybrid remote scheduling and requires familiarity with California labor and education codes related to

Qualifications

• Knowledge of Workers’ Compensation benefits, requirements, policies and procedures.
• Understanding of California Labor Code and Education Code related to workers’ compensation.
• Familiarity with rules and regulations of local and federal workers’ compensation.
• Knowledge of workers’ compensation terminology.
• Experience with record keeping and records management.
• Proficiency in MS Office applications.

Responsibilities

• Perform technical clerical duties to support the Workers’ Compensation Unit.
• Process workers’ compensation claims and maintain records of injuries reported.
• Participate in examinations or selection processes as required.

Skills

Workers’ Compensation knowledge

Policies and procedures

Record keeping

MS Office (Word, Excel, PowerPoint,Out

Education

High school diploma or equivalent

Tools

MS Word

MS Excel

PowerPoint

Outlook

Job description

Bulletin

An equal opportunity employer fostering a workforce that embraces and reflects the rich diversity of Los Angeles County

Workers' Compensation Assistant

$5,248 to $6,517 Monthly

Insurance

Your choice of several medical, dental, vision, and life insurance plans

Retirement

PERS Defined Benefit Plan

Paid Time Off

12 vacation, 15 holidays, and 12 illness days.

This position performs a variety of technical clerical duties to support the Workers’ Compensation Unit, including processing of workers’ compensation claims and maintaining records of injuries reported.

Knowledge

• Workers’ Compensation benefits, requirements, policies, and procedures
• California Labor Code and California Education Code pertaining to workers’ compensation
• Rules and regulations of the local and federal regulations related to workers’ compensation
• Workers’ compensation terminology
• Record keeping and records management
• Microsoft Office Word, Excel, PowerPoint, Outlook, and other Microsoft Office applications
• Telephone techniques and etiquette
• Correct English usage, grammar, spelling, punctuation, and vocabulary

Competencies

• Critical Thinking – Analytically and logically evaluating information, propositions, and claims
• Fact Finding – Obtaining facts and data pertaining to an issue or question
• Professional & Technical Expertise – Applying technical subject matter to the job
• Using Technology – Working with electronic hardware and software applications
• Adaptability – Responding positively to change and modifying behavior as the situation requires
• Attention to Detail – Focusing on the details of work content, work steps, and final work products
• Professional Integrity and Ethics – Maintaining trust through honesty, adherence to principles, and personal accountability
• Self-Management – Showing personal organization, self-discipline, and dependability
• Informing – Proactively obtaining and sharing information
• Oral Communication – Engaging effectively in dialogue
• Customer Focus – Attending to the needs and expectation of customers
• Handling Conflict – Managing interpersonally strained situations
• Teamwork – Collaborating with others to achieve shared goals
• Cultural Proficiency – Modeling communications and interactions that respect and include all individuals and their languages, abilities, religions and cultures

Required Education and Experience

Education: Graduation from high school or equivalent.

Experience: Three years of clerical experience involving the review and application of policies, procedures, and regulations including one year of workers’ compensation clerical experience.

Additional Requirements: A valid California driver’s license and the availability of private transportation or the ability to obtain transportation between job sites may be required.

Hybrid remote schedules may be available.

Selection Process

Candidates who meet the minimum requirements above will be invited to participate in an examination that may consist of a multiple-choice exam, MS Office (MS Word & MS Excel) computer exam, and a structured interview.

Additional Information

Pending PC Approval: 12/10/26

Minimum qualifications must be met by the close of filing date.

This announcement does not constitute an implied contract. Any part of this announcement is subject to change.

Based On Full-time Assignment

• Although new employees usually begin at the first salary step, advanced salary step placement may be requested
• 12 vacation days per year, 18 after 7 years of service
• 15 paid holidays per year
• 12 paid sick days annually
• Insurance includes health, medical, dental, vision and group life
• Retirement CALPERS combined with Social Security, and pre-tax retirement savings account options