Senior Claims Adjuster - Workers Compensation

Berkshire Hathaway Homestate Companies; United States; Hybrid; USD 85,000 - 120,000; Full time

Benefits offered by this job

Work From Home

Work-Life Balance

In-house Medical Management support

Paid Time Off

Paid Holidays

Retirement Savings Match

Job summary

Berkshire Hathaway Homestate Companies seeks an experienced Senior Workers' Compensation Claims Professional to manage a complex indemnity claims portfolio from inception to resolution. You will work under general supervision with reserve and settlement authority, advancing process efficiency through initiative and ownership.

Responsibilities include timely three-point contacts, effective negotiation, and collaboration with Medical Management, SIU, Subrogation, Recovery and Legal to ensure

Qualifications

• High School diploma required or equivalent.
• California Claims Adjuster designation with required CE credits.
• Eight years indemnity adjusting experience for large/complex workers' compensation claims.
• Self-Insured certification preferred.
• Proficient with Microsoft Office and related databases/software.

Responsibilities

• Manages a complex caseload of workers' compensation indemnity claims from inception to resolution.
• Communicates effectively with injured workers and employers to move the claim forward.
• Provides reserves, settlement recommendations, and litigation support within authority parameters.
• Collaborates with Medical Management, SIU, Subrogation, Recovery and Legal as needed.
• Maintains timely notices and filings and ensures compliance with applicable laws.

Education

High School diploma

Bachelor's degree preferred

California Claims Adjuster designation

Self-Insured certification

Tools

Microsoft Office

Job description

WHAT WE'RE LOOKING FOR

BHHC has an immediate opportunity for experienced Workers Compensation Claims Professionals. This position requires a self-starter who can work under minimum direction, can achieve defined results, and willing to accept ownership for their work product.

The Senior Claims Professional is responsible for the management of a complex caseload of workers compensation indemnity claims from inception to resolution. This individual works under general supervision with elevated reserve and settlement parameters and encouraged to participate in special projects focused on process efficiency.

RESPONSIBILITIES

• Helps injured workers achieve rapid and full medical recovery and early, safe return to work through effective, efficient and timely medical treatment and return-to-work support.
• Effectively communicates with injured workers and employers. Demonstrates expertise and empathy, building trust and moving the claim forward, including timely three-point contacts on all new losses.
• Manages claims with an outcome-based and resolution focus. Demonstrates highly effective strategic plans for future handling that are well outlined in plans of action and followed through in a timely fashion.
• Demonstrates effective decision making in compensability determinations and benefit authorizations (within designated authority parameters). Proactively utilizes resources such as Medical Management, SIU, Subrogation, Recovery and Legal to ensure accurate determinations in compensability, causal relationship, appropriate medical treatment, and to achieve favorable outcomes.
• Prepares and maintains timely, accurate reserves on all claims for expected future costs of medical treatment, benefits and other elements in accordance with Claims Handling Guidelines. Ensures reserves are escalated and approved as appropriate. Ensures there is appropriate reserve documentation in the file.
• Prepares timely and accurate settlement recommendations (within designated authority parameters) and effectively negotiates the settlement of claims.
• Reduces fraud through early identification and escalation.
• Effectively manages defense attorneys. Demonstrates excellence in litigation management by being prepared for hearings in a timely manner and appropriately considering exposures, settlement options, and other legal issues.
• Reviews and approves vocational rehabilitation plans.
• Effectively manages vendors and providers. Identifies need for assignment and removal of vendors and makes effective use of vendor expertise while maintaining ownership of the claim.
• Demonstrates expertise in technical aspects of claim management. Works with Medicare Set Asides, Structured Settlements and/or Part B issues.
• Maintains effective relationships with internal and external service partners, including participation in periodic telephonic claims reviews.
• Calculates and pays benefits in accordance with the law. Ensures that the claim as a whole is managed in accordance with all legal requirements including the issuance of appropriate notices and filings.

WHAT YOU'D BRING TO THE ROLE

• EDUCATION: Minimum of a High School diploma required or equivalent certificate required; Bachelor's degree from four-year College or university preferred.
• DESIGNATION: Designated as a Claims Adjuster or Experienced Claims Adjuster per the California Code of Regulations and has completed the minimum required continuing education credits to adjust workers compensation claims for the State of California; Self-Insured certification a plus.
• EXPERIENCE: Minimum of eight years of indemnity adjusting experience managing large and/or complex claims and accounts within a workers’ compensation carrier required
• Maintains qualifying educational criteria to adjust workers’ compensation claims for the State of California; Self-Insured certification preferred.
• Inquisitive, critical thinker; agile learner with adaptive, smart time management skills
• To perform this job successfully, an individual should be proficient in the Microsoft Office Suite of applications and be proficient, or able to become proficient, on applicable databases, systems, and vendor software programs.

Why You Should Apply

• Work-Life Balance
• Work From Home Program (up to 2 days per week)
• Reasonable caseload with in-house Medical Management support (UR, Med Bill Review, Resource Nurses); In-house Claims Assistant support
• Free On-Site Fitness Facility
• Free On-Site Garage Parking
• Paid Time Off
• Paid Holidays
• Retirements Savings Match
• Group Health Insurance (Medical, Dental, and Vision)
• Life and AD&D Insurance
• Long Term Disability Insurance
• Accident and Critical Illness Insurance
• Flexible Savings Accounts
• Paid Community Volunteer Day
• Employee Assistance Program
• Tuition Reimbursement Program
• Employee Referral Program
• Diversity, Equity and Inclusion Program