Workers' Comp Team Lead: Data-Driven Process Coach

Abramson Labor Group; Burbank (CA); Hybrid; USD 75,000 - 85,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive health insurance

Retirement plans

Career development

Hybrid/onsite work

Job summary

Abramson Labor Group in Burbank, CA is seeking a Team Supervisor for our Workers' Compensation practice. You will own your team's performance, ensure each case task advances on time, in compliance, and to standard.

This hands-on leadership role requires accountability, data-driven management, and the ability to fix broken processes. You will partner with firm leadership to translate firm-wide goals into concrete team results.

Qualifications

• 1+ years of experience managing teams in a process-driven environment.
• Proven track record of performance management, including coaching and addressing underperformance.
• Experience enforcing procedures, compliance standards, or quality controls.
• Strong critical thinking and problem-solving skills with the ability to analyze a process and improve outcomes.
• A results-oriented mindset focused on moving tasks to completion and accountability.

Responsibilities

• Manage performance and compliance for an assigned team, keeping workers' compensation matters moving through each stage of the process on time and to standard
• Hold staff accountable to established procedures by monitoring adherence, addressing gaps, and enforcing expectations consistently
• Drive each task or action through to successful completion, as defined by the firm's conversion goals for the role
• Use critical thinking to find bottlenecks, diagnose why tasks stall, and put practical fixes in place
• Track team performance metrics, review trends, and coach staff to raise productivity and completion rates
• Partner with leadership to align team goals with firm-wide priorities and report on progress
• Build a team culture of ownership, accountability, and continuous improvement
• Other duties as assigned

Skills

Team leadership

Performance management

Data analytics

Communication

Microsoft Office

Tools

Microsoft Office

Job description

Abramson Labor Group in Burbank, CA is seeking a Team Supervisor for our Workers' Compensation practice. You will own your team's performance, ensure each case task advances on time, in compliance, and to standard.

This hands-on leadership role requires accountability, data-driven management, and the ability to fix broken processes. You will partner with firm leadership to translate firm-wide goals into concrete team results.