Senior Medical Care Coord - Workers' Comp Lead (Hybrid)

Abramson Labor Group; Burbank (CA); Hybrid; USD 39,000 - 45,000; Full time

Benefits offered by this job

Competitive pay

Health insurance

Retirement plans

Growth opportunities

Collaborative culture

Meaningful work

Job summary

Abramson Labor Group in Burbank, CA is hiring a Senior Medical Care Coordinator to lead a team of 8–10 coordinators in workers’ compensation, ensuring timely, compliant medical care for clients.

You will mentor, onboard new staff, and step in when teammates are unavailable to keep cases moving and maintain high-quality service. This role blends on-site and hybrid work in California and offers opportunities for process improvements and career growth.

Qualifications

• 1+ year of experience in workers’ compensation, personal injury, or medical case coordination.
• Comfort working with case management systems in a high-volume environment.
• Strong organization skills and the ability to juggle multiple priorities.
• Clear, professional written and verbal communication.
• Proficiency in Microsoft Office, including Excel.

Responsibilities

• Be the day-to-day mentor and first point of contact for 8–10 Medical Care Coordinators.
• Help train and onboard new team members so they feel confident from day one.
• Step in to cover when teammates are out, so clients never miss a beat.
• Spot roadblocks early and escalated issues to keep cases progressing.
• Monitor team inboxes and workloads to make sure nothing slips through the cracks.
• Help teammates share clear process updates with clients when needed.
• Review case workflows and run audits to ensure accuracy and compliance.
• Track team productivity using our case management system.
• Turn what you find into practical, helpful feedback for the team.

Skills

Case coordination

Organization

Communication

Multitasking

Tools

Microsoft Office

Excel

Case management software

Job description

Abramson Labor Group in Burbank, CA is hiring a Senior Medical Care Coordinator to lead a team of 8–10 coordinators in workers’ compensation, ensuring timely, compliant medical care for clients.

You will mentor, onboard new staff, and step in when teammates are unavailable to keep cases moving and maintain high-quality service. This role blends on-site and hybrid work in California and offers opportunities for process improvements and career growth.