Senior Medical Care Coordinator - Worker's Compensation (On-Site)

Abramson Labor Group; Burbank (CA); Hybride; USD 39 000 - 45 000; Plein temps

Avantages offerts par ce poste

Health insurance

Retirement plans

Professional development opportunities

Collaborative, supportive culture

Résumé du poste

Abramson Labor Group, based in Burbank, CA, seeks a Senior Medical Care Coordinator to lead a team of 8–10 medical care coordinators in ensuring injured workers receive timely medical care. You will mentor, train, and help the team stay on track with case timelines and compliance.

In this role you’ll drive quality, identify roadblocks, and continuously improve workflows while supporting a collaborative, client-focused environment that values integrity and exceptional service.

Qualifications

• 1+ year of experience in workers’ compensation, personal injury, or medical case coordination.
• Experience with case management systems in a high-volume environment.
• Strong organization skills and the ability to juggle multiple priorities.
• Sharp attention to detail.
• Clear, professional written and verbal communication.
• Proficiency in Microsoft Office, including Excel.

Responsabilités

• Be the day-to-day mentor and first point of contact for 8–10 Medical Care Coordinators.
• Help train and onboard new team members so they feel confident from day one.
• Step in to cover when teammates are out, so clients never miss a beat.
• Spot roadblocks early and escalate issues to keep cases progressing.
• Monitor team inboxes and workloads to make sure nothing slips through the cracks.
• Help teammates share clear process updates with clients when needed.
• Review case workflows and run audits to ensure accuracy and compliance.
• Track team productivity using our case management system.
• Turn what you find into practical, helpful feedback for the team.

Connaissances

Organizational skills

Attention to detail

Communication skills

Case coordination

Outils

Microsoft Office (Excel)

Description du poste

Company Description

Abramson Labor Group is a leading employment and workers' compensation law firm dedicated to advocating for employees' rights. Based in Burbank, CA, we are determined in representing workers who have faced discrimination, harassment, wrongful termination, wage disputes, and workplace injuries. Our team is committed to providing top-tier legal representation with a client-focused approach, ensuring that every case receives the attention and expertise it deserves.

Company Description

Abramson Labor Group is a leading employment and workers' compensation law firm dedicated to advocating for employees' rights. Based in Burbank, CA, we are determined in representing workers who have faced discrimination, harassment, wrongful termination, wage disputes, and workplace injuries. Our team is committed to providing top-tier legal representation with a client-focused approach, ensuring that every case receives the attention and expertise it deserves. At Abramson Labor Group, we foster a dynamic and collaborative work environment where professionals can grow while making a meaningful impact in the lives of our clients. If you are passionate about employment law and workers' rights, we invite you to join our dedicated team.

Job Description

Lead the Team That Helps Injured Workers Get the Care They Need

When someone gets hurt on the job, the road to recovery can feel overwhelming. Our Medical Department makes sure our clients’ medical care keeps moving, and we’re looking for a Senior Medical Care Coordinator to help lead that effort.

In this role, you’ll be the go-to person for a team of 8–10 Medical Care Coordinators. You’ll guide, coach, and support them while keeping cases on track and making sure our work is accurate, timely, and compliant. If you know workers’ comp, enjoy helping others grow, and love making processes run smoother, this is your next step.

What You’ll Do

Lead & Support the Team

• Be the day-to-day mentor and first point of contact for 8–10 Medical Care Coordinators
• Help train and onboard new team members so they feel confident from day one
• Step in to cover when teammates are out, so clients never miss a beat

Keep Cases Moving

• Spot roadblocks early and escalate issues to keep cases progressing
• Monitor team inboxes and workloads to make sure nothing slips through the cracks
• Help teammates share clear process updates with clients when needed

Drive Quality & Improvement

• Review case workflows and run audits to ensure accuracy and compliance
• Track team productivity using our case management system
• Turn what you find into practical, helpful feedback for the team

Qualifications

What You Bring

Must-Haves

• 1+ year of experience in workers’ compensation, personal injury, or medical case coordination
• Comfort working with case management systems in a high-volume environment
• Strong organization skills and the ability to juggle multiple priorities
• Sharp attention to detail
• Clear, professional written and verbal communication
• Proficiency in Microsoft Office, including Excel

Nice-to-Haves

• Experience mentoring, training, or leading team members (strongly preferred)
• A proactive, problem‑solving mindset and a knack for improving processes

Additional Information

What We Offer

• Competitive pay: $28–$33/hour, based on experience
• Comprehensive benefits: health insurance and retirement plans
• Room to grow: real opportunities for professional development and career advancement
• A supportive culture: a team built on collaboration, integrity, and excellent client service Meaningful work: help injured workers get the care and support they deserve

Department

Workers' Compensation

Employment Type

Full Time

Location

California

Workplace type

Onsite / Hybrid

Compensation

$28-33 hourly range depending on experience