Workers' Comp Case Specialist - Client-Focused

Farah & Farah Personal Injury Lawyers; Orlando (FL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with company match

Paid time off

Holidays

Advancement opportunities

Collaborative team environment

Job summary

Farah & Farah is seeking a Workers’ Compensation Case Specialist to manage day-to-day handling of workers’ compensation cases from intake through settlement. You will work with clients, medical providers, attorneys, and insurance adjusters to keep cases organized and moving forward.

Ideal candidates are detail-oriented, organized, and committed to excellent client service, with Florida workers’ compensation knowledge and strong communication skills to thrive in a busy law firm environment.

Qualifications

• 2+ years of experience in workers’ compensation or personal injury law.
• Strong knowledge of Florida workers’ compensation laws and procedures.
• Excellent communication and organizational skills.
• Ability to manage multiple tasks and prioritize effectively.
• Proficiency with legal case management software.
• Bilingual English/Spanish is a plus.
• Competitive compensation and benefits: health, dental, vision insurance; 401(k) with company match; PTO and holidays.

Responsibilities

• Manage a caseload of workers’ compensation claims under the supervision of an attorney.
• Serve as the primary point of contact for clients, providing updates and answering case-related questions.
• Collect, review, and organize medical records, employment information, and other case documentation.
• Monitor case timelines and ensure all deadlines are met.
• Communicate with insurance companies, healthcare providers, and opposing counsel as needed.
• Prepare and submit required documentation to the Division of Workers’ Compensation.
• Assist with preparing demand packages and settlement documentation.
• Maintain accurate and up-to-date information in the case management software.
• Collaborate with legal assistants and other team members to ensure seamless case progression.

Skills

2+ years experience

Florida workers’ compensation laws

Communication skills

Multitasking

Legal case management software

Bilingual English/Spanish

Job description

Farah & Farah is seeking a Workers’ Compensation Case Specialist to manage day-to-day handling of workers’ compensation cases from intake through settlement. You will work with clients, medical providers, attorneys, and insurance adjusters to keep cases organized and moving forward.

Ideal candidates are detail-oriented, organized, and committed to excellent client service, with Florida workers’ compensation knowledge and strong communication skills to thrive in a busy law firm environment.