Workday Support Specialist

Yochana; United States; Remote; USD 80,000 - 100,000; Full time

Job summary

A leading IT consulting firm is seeking a Workday Support Specialist for a remote, 12-month contract. The role involves system administration, user support, and collaboration with cross-functional teams to ensure compliance and data integrity within the Workday system. Ideal candidates should have a strong understanding of HR processes, troubleshooting skills, and the ability to work independently. Workday certification is mandatory for this mid-senior level position.

Qualifications

• Workday certification is mandatory.
• Strong understanding of HR processes in the public sector.
• Ability to work independently and collaboratively.

Responsibilities

• Provide system administration and data management.
• Troubleshoot issues and conduct user training.
• Collaborate with teams to align system functionality.
• Develop reports and analytics for decision-making.

Skills

Human Resources processes understanding

Report writing and analytics in Workday

Troubleshooting system issues

Project ownership

Data accuracy focus

Multitasking and prioritization

Confidential information handling

Tools

Workday HCM

Job description

Resource Specialist – Workday Support Specialist

Position: Workday Support Specialist

Location: Remote

Duration: 12‑Month Contract

Certification: Workday certification is mandatory.

Overview: Assist with the configuration, testing, implementation, and ongoing administration of the Workday (HCM) system.

Duties & Responsibilities

• Provide system administration, including business process configuration, reporting development, end‑user training, and data management.
• Troubleshoot system issues, provide user support, and conduct training sessions.
• Ensure data integrity and compliance through audits, reconciliation, and quality checks.
• Collaborate with cross‑functional teams to align system functionality with operational needs, and coordinate security access‑related needs.
• Participate in system lifecycle activities, including requirements gathering, testing, documentation, training, and deployment of updates.
• Develop and maintain reports, and analytics to support decision‑making.
• Communicate with vendors or consultants to support system.
• Familiar with all the modules of HCM.
• Stay informed on Workday releases and human resources information system (HRIS) best practices, recommending improvements.
• Perform other related duties as required.

Knowledge and Abilities

• Strong understanding of Human Resources (HR) processes and practices in the public sector.
• Proficiency in report writing and analytics within Workday.
• Ability to take ownership of an aspect or task on a project with little to no assistance.
• Ability to translate business requirements into system configurations.
• Ability to maintain a detail‑oriented focus on data accuracy and quality.
• Ability to troubleshoot system issues effectively with an understanding of the unique challenges of the public sector.
• Ability to handle multiple tasks and prioritize effectively in a fast‑paced environment.
• Ability to work independently and as part of a team.
• Ability to handle confidential information.

If interested, please share your updated resume and let me know your best time to discuss further.

Thanks & Regards,

Resource Specialist

Direct No: 989-418-4144

Yochana Solutions INC.

Seniority level: Mid‑Senior level

Employment type: Contract

Job function: Information Technology and Other

Industries: IT Services and IT Consulting