- Configure and maintain Workday Benefits and HCM Core functionality
- Build and configure benefit plans, programs, eligibility rules, coverage levels, rates, deductions, and related benefit components
- Configure and maintain Workday business processes and functional requirements
- Translate business and benefits requirements into Workday configurations
- Perform system builds and configuration updates based on client and business requirements
- Maintain configuration documentation and system specifications
- Develop and execute functional test scenarios
- Conduct unit, integration, regression, and user acceptance testing
- Identify, troubleshoot, and resolve configuration defects
- Analyze test results and determine corrective actions
- Collaborate with technical and integration teams to troubleshoot Workday issues
- Review inbound and outbound data to identify discrepancies
- Support troubleshooting related to benefit carrier feeds, integrations, and data exchanges
- Participate in implementation, deployment, requirements gathering, and solution design activities
- Provide functional expertise and guidance to team members
- Communicate complex configuration concepts to technical and non-technical stakeholders
- Support system enhancements and client implementations
- Serve as a subject-matter expert for Workday Benefits configuration
- Maintain accurate configuration and supporting documentation in accordance with established requirements and processes
- Adhere to applicable system, SOC II documentation, testing, and case management processes
Requirements
- 5+ years of hands‑on Workday experience, with significant experience in Benefits configuration
- Workday HCM Core Certification required
- Workday Benefits Certification required
- Demonstrated experience configuring Workday Benefits in benefits technology platforms
- Strong understanding of benefits administration and benefit plan design
- Experience configuring benefit plans, eligibility, coverage, rates, deductions, and related business processes
- Experience with Workday testing and troubleshooting
- Strong analytical and problem‑solving skills
- Ability to translate business requirements into system configurations
- Strong attention to detail and commitment to configuration accuracy
- Strong written and verbal communication skills
- Ability to communicate complex configuration concepts clearly and effectively
- Strong listening, collaboration, and stakeholder‑management skills
- Ability to work collaboratively with Client Services, Deployment, Benefits, Technology, EDI, clients, and implementation partners
- Ability to manage multiple projects and priorities in a fast‑paced environment
- Ability to work independently with a strong work ethic and self‑starter mentality
- Must possess integrity, reliability, responsibility, strong organizational skills, and high attention to detail
- Must be legally authorized to work in the United States without current or future visa sponsorship
Core Competencies
Expertise in Workday Benefits configuration and HCM Core functionality, with a strong focus on translating business requirements into effective system configurations. Proven ability to conduct thorough testing, troubleshoot issues, and maintain accurate documentation while collaborating with cross‑functional teams.
Highest-signal resume keywords
- Workday Benefits Configuration
- Workday HCM Core Certification
- Workday Benefits Certification
ATS Optimization Keywords
Hard Skills
- Workday Configuration
- Benefits Plan Design
- System Testing
- Configuration Documentation
- Data Analysis
- Integration Troubleshooting
- Functional Test Scenarios
- Configuration Accuracy
- Business Requirements Translation
- Unit Testing
Soft Skills
- Strong Communication Skills
- Collaboration
- Stakeholder Management
- Attention to Detail
- Organizational Skills
Certifications & Qualifications
- Workday HCM Core Certification
- Workday Benefits Certification
Industry Keywords
- Benefits Administration
- SOC II Documentation
- Case Management Processes
Tools & Technologies
- Workday
- Benefits Technology Platforms
- EDI