Benefits Analyst

Jobtailor; Orrville (OH); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Professional development

Job summary

Jobtailor is seeking a detail-oriented HR Operations Associate to support Workday data management, benefits processing, and total rewards activities. This role provides hands-on training with internal HR systems and collaboration with vendors to ensure regulatory compliance.

You will handle data accuracy, respond to inquiries, and help prepare participant communications while building a foundation in health and welfare benefits administration.

Qualifications

• Bachelor’s degree required (HR, Business, Analytics, or related field).
• Strong analytical and problem-solving skills.
• Strong attention to detail and data accuracy.
• Effective verbal and written communication skills.
• Ability to manage multiple priorities and deadlines in a team environment.
• Ability to handle confidential information professionally.
• Familiarity with Excel for basic data review, formulas, or reporting.

Responsibilities

• Receive training and hands-on experience with HR systems and external vendor platforms.
• Learn and apply laws and regulations governing health and welfare benefits.
• Review and update employee, retiree, dependent, and beneficiary data in Workday and third-party systems.
• Review, analyze, and process benefit events and elections in Workday.
• Monitor system integrations and resolve issues with HRIS team.
• Identify and troubleshoot system or process errors; escalate complex issues.
• Prepare and distribute participant communications and required legal notices.
• Complete daily administrative activities including mail monitoring and retiree correspondence.
• Triage participant cases assigned to Total Rewards Operations.
• Research and resolve benefit-related inquiries according to policies and laws.
• Provide responsive and professional customer service to internal and external stakeholders.

Skills

Workday Data Management

Analytical Problem-Solving

Attention to Detail

Effective Communication

Time Management

Confidentiality Handling

Education

Bachelor’s degree in Human Resources, Business, Analytics, or related field

Tools

Workday

Microsoft Office

Job description

Responsibilities

• Receive training and hands-on experience with internal HR systems and external vendor platforms


• Learn and apply laws and regulations governing health and welfare benefits


• Review and update employee, retiree, dependent, and beneficiary data in Workday and third-party administration systems


• Review, analyze, and process benefit events and elections in Workday


• Monitor system integrations and partner with HRIS or senior team members to resolve issues


• Identify and troubleshoot system or process errors, escalating complex issues


• Prepare and distribute participant communications and required legal notices with HR Communications and vendors


• Complete daily administrative activities, including mail monitoring, check processing, life insurance claims, and retiree correspondence


• Triage participant cases assigned to Total Rewards Operations


• Research and resolve benefit-related inquiries according to company policies and applicable laws


• Provide responsive and professional customer service to internal and external stakeholders

Requirements

• Bachelor’s degree required (Human Resources, Business, Analytics, or related field)


• Strong analytical and problem-solving skills


• Strong attention to detail and commitment to data accuracy


• Effective verbal and written communication skills


• Ability to manage multiple priorities and meet deadlines in a team-oriented environment


• Ability to handle confidential information with professionalism and discretion


• Comfort using Microsoft Office tools


• Familiarity with Excel for basic data review, formulas, or reporting

Core Competencies

Demonstrates expertise in HR systems management, particularly in Workday, while ensuring compliance with health and welfare benefits regulations. Strong analytical skills and attention to detail are essential for processing benefit events and providing exceptional customer service.

Highest-signal resume keywords

• Workday Data Management


• Analytical Problem-Solving


• Attention to Detail


• Effective Communication


• Microsoft Excel Proficiency

Hard Skills

• HR Systems Management


• Data Analysis


• Benefit Processing


• System Troubleshooting


• Data Accuracy

Soft Skills

• Customer Service


• Team Collaboration


• Confidentiality Management


• Time Management

Industry Keywords

• Health and Welfare Benefits


• Employee Data Management


• Legal Compliance


• Total Rewards Operations

Tools & Technologies

• Workday


• Microsoft Office