Work Order Specialist I - Data & Operations

thyssenkrupp Elevator; Atlanta, Northern (GA, KY); Hybrid; USD 42,000 - 60,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) Retirement Savings Plan with 5%

Tuition reimbursement

Paid holidays and vacation

Parental leave

Employee Assistance Program

Job summary

TK Elevator in Atlanta, GA seeks an experienced Work Order Coordinator I to manage customer work requests, input charges, and ensure timely closure of orders.

The role requires 1–2 years in a professional office, strong customer service, and proficiency with Microsoft Excel, Outlook, and data systems. You will support branch operations and help improve work order processes.

Join a company that values growth, offers comprehensive benefits, and a collaborative environment.

Qualifications

• 1–2 years of experience in a professional office environment.
• Strong customer service and administrative skills.
• Excellent verbal and written communication abilities.

Responsibilities

• Receive, verify, and distribute work requests from customers through work order systems.
• Enter labor, contract, and material charges and ensure timely closure.
• Maintain data integrity in the work order system.
• Lead work order status meetings and report performance metrics.
• Perform additional duties as assigned.

Skills

Customer service

Office administration

Time management

Verbal & written communication

Microsoft Excel

Outlook management

Tools

Outlook

Word

Excel

PowerPoint

Data entry systems

Job description

TK Elevator in Atlanta, GA seeks an experienced Work Order Coordinator I to manage customer work requests, input charges, and ensure timely closure of orders.

The role requires 1–2 years in a professional office, strong customer service, and proficiency with Microsoft Excel, Outlook, and data systems. You will support branch operations and help improve work order processes.

Join a company that values growth, offers comprehensive benefits, and a collaborative environment.