Work From Home - Customer Service Rep - PM Shifts Needed!

TEKsystems; Tempe (AZ); Remote; USD 10,000 - 60,000; Full time

Job summary

Join a leading global hotel network as a Customer Service Representative in a fully remote position. This exciting role allows you to work from home while providing exceptional service to guests and travel agents. With flexible PM shifts and the potential to earn bonuses, this entry-level opportunity is perfect for those looking to start their career in customer service. Enjoy comprehensive benefits including medical, dental, and vision insurance, along with a 401(k) retirement plan. If you're passionate about hospitality and eager to make a difference, this role is for you!

Benefits

Medical, Dental & Vision Insurance

401(k) Retirement Plan

Paid Time Off (PTO)

Employee Assistance Program

Transportation Benefits

Qualifications

• Entry-level position requiring strong customer service skills.
• Ability to handle inquiries and assist with reservations.

Responsibilities

• Answer incoming calls from guests and travel agents.
• Assist with booking and updating reservations.
• Handle general questions and inquiries.

Skills

Customer Service

Communication Skills

Problem Solving

Education

High School Diploma

Job description

*Join one of the World's Largest Hotel Call Centers in Arizona! Permanent Work from Home Opportunity!*

Must live in Phoenix, AZ or surrounding area

*Work From Home - Customer Service Rep - PM Shifts Needed!!*

About the Company:

Celebrating 75 years of hospitality, this award-winning global network of hotels is located in over 100 countries and territories, offering accommodations for all types of travelers.

Position: Entry Level Customer Service Rep

Work From Home Job Functions:

• Answer incoming calls from prospective guests and travel agents.
• Assist with booking new reservations or updating prior requests.
• Handle all general questions or inquiries.

Work From Home Equipment:

All equipment is provided by the client; only high-speed internet is required. The client provides $50/monthly towards internet costs.

Pay:

$17.00 per hour, $18.70 for hours after 6 pm.
Potential to earn an extra $200-400 per month by hitting goals.

Work Shift:

Must be able to work any 8-hour shift between Mon-Sun within the following windows:
PM Shift: 12:30 pm - Midnight (8 hours within this window)
Availability to work weekends is required.

Benefits:

• Medical, dental & vision insurance
• Critical Illness, Accident, and Hospital coverage
• 401(k) Retirement Plan (Pre-tax and Roth post-tax options)
• Life Insurance (Voluntary Life & AD&D for employee and dependents)
• Short and long-term disability insurance
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Paid Time Off (PTO, Vacation, Sick Leave)

Workplace Type:

This is a fully remote position.

Application Deadline:

Expected to close on May 2, 2025.

About TEKsystems:

We are a leading provider of business and technology services, helping clients accelerate business transformation through strategy, design, execution, and operations. With a team of 80,000+ working with over 6,000 clients, including 80% of the Fortune 500, we deliver impactful solutions globally. TEKsystems and TEKsystems Global Services are part of Allegis Group. Learn more at TEKsystems.com.

The company is an equal opportunity employer and considers all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, or any characteristic protected by law.