Work From Home - Customer Service Rep - PM Shifts Needed!

TEKsystems; Glendale (AZ); Remote; USD 10,000 - 60,000; Full time

Job summary

Join a leading global hotel call center as a Customer Service Representative in a fully remote role! This entry-level position offers flexible PM shifts and the opportunity to earn additional bonuses based on performance. Enjoy a comprehensive benefits package including medical, dental, and vision insurance, along with a 401(k) retirement plan. With a commitment to hospitality and service excellence, you will play a crucial role in assisting travelers and ensuring their needs are met. If you're passionate about customer service and looking for a rewarding career, this opportunity is perfect for you!

Benefits

Medical, dental, and vision insurance

401(k) retirement plan

Paid time off (PTO)

Employee Assistance Program

Transportation benefits

Qualifications

• Entry-level position requiring strong customer service and communication skills.
• Ability to handle inquiries and assist with reservations.

Responsibilities

• Answer incoming calls and assist guests with bookings.
• Handle general inquiries and provide information.

Skills

Customer Service Skills

Communication Skills

Problem-Solving Skills

Education

High School Diploma

Job description

Join one of the World's Largest Hotel Call Centers in Arizona! Permanent Work from Home Opportunity!

Must live in Phoenix, AZ or surrounding area

Work From Home - Customer Service Representative - PM Shifts Needed!

About the Company:

Celebrating 75 years of hospitality, our award-winning global network of hotels is located in over 100 countries and territories, offering accommodations for all types of travelers.

Position: Entry Level Customer Service Representative

Work From Home Job Functions:

1. Answer incoming calls from prospective guests and travel agents.
2. Assist with booking new reservations or updating existing requests.
3. Handle general questions or inquiries.

Work From Home Equipment:

All equipment is provided by the client; only high-speed internet is required. The client provides $50/month towards internet costs.

Pay:

$17.00 per hour, with $18.70 for hours worked after 6 pm. Additional earnings of $200-$400 per month are possible for hitting goals.

Work Shift:

Any 8-hour shift between 12:30 pm and Midnight, Monday through Sunday. Must be available to work weekends.

Benefits:

• Medical, dental, and vision insurance
• Critical illness, accident, and hospital insurance
• 401(k) retirement plan with pre-tax and Roth options
• Voluntary life insurance and AD&D for employees and dependents
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Paid time off (PTO, vacation, sick leave)

Workplace Type:

This is a fully remote position.

Application Deadline:

Expected to close on May 2, 2025.

About TEKsystems:

We are a leading provider of business and technology services, helping accelerate business transformation for our clients. With over 80,000 team members, we serve more than 6,000 customers worldwide, including 80% of the Fortune 500. We are committed to building tomorrow through delivering impactful business outcomes. TEKsystems and TEKsystems Global Services are part of Allegis Group. Learn more at TEKsystems.com.

The company is an equal opportunity employer and considers all applications regardless of race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, or any characteristic protected by law.