Work From Home - Customer Service Rep - PM Shifts Needed!

TEKsystems; Buckeye (AZ); Remote; USD 10,000 - 60,000; Full time

Job summary

Join a globally recognized hotel call center as a Customer Service Representative in a fully remote role! This entry-level position offers a competitive hourly wage with opportunities for bonuses. You'll be the first point of contact for guests, assisting them with reservations and inquiries. Enjoy comprehensive benefits including medical, dental, and vision insurance, along with a 401(k) retirement plan. If you're passionate about hospitality and customer service, this is a fantastic opportunity to start your career while working from the comfort of your home.

Benefits

Medical, Dental & Vision Insurance

401(k) Retirement Plan

Paid Time Off (PTO)

Employee Assistance Program

Transportation Benefits

Life Insurance

Short and Long-term Disability Insurance

Health Spending Account (HSA)

Qualifications

• Entry-level position requiring strong communication and customer service skills.
• Ability to handle inquiries and assist with bookings effectively.

Responsibilities

• Answer incoming calls from guests and travel agents.
• Assist with booking and updating reservations.
• Handle general questions and inquiries.

Skills

Customer Service

Communication Skills

Problem Solving

Education

High School Diploma

Job description

*Join one of the World's Largest Hotel Call Centers in Arizona! Permanent Work from Home Opportunity!*

**Must live in Phoenix, AZ or surrounding area**

*Work From Home - Customer Service Representative - PM Shifts Needed!!*

About the Company:

Celebrating 75 years of hospitality, our award-winning global network of hotels is located in over 100 countries and territories, offering accommodations for all types of travelers.

Position: Entry Level Customer Service Representative

Work From Home Job Functions:

• Answer incoming calls from prospective guests and travel agents.
• Assist with booking new reservations or updating previous requests.
• Handle all general questions or inquiries.

Work From Home Equipment:

All equipment is provided by the client; only high-speed internet is required. The client offers $50/month towards internet costs.

Pay:

$17.00 per hour, with $18.70 for hours worked after 6 pm. Can earn an additional $200-400 per month for hitting goals.

Shift Details:

Must be able to work any 8-hour shift between Monday and Sunday within the following windows:

• PM Shift: 12:30 pm - Midnight (8 hours within this window)

Availability to work weekends is required.

Benefits:

• Medical, dental, & vision insurance
• Critical Illness, Accident, and Hospital coverage
• 401(k) Retirement Plan (Pre-tax and Roth post-tax options)
• Life Insurance (including Voluntary Life & AD&D for employees and dependents)
• Short and long-term disability insurance
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Paid Time Off (PTO), Vacation, Sick Leave

Workplace Type:

This is a fully remote position.

Application Deadline:

May 2, 2025

About TEKsystems:

We are a leading provider of business and technology services, helping accelerate business transformation for our clients across North America, Europe, and Asia. With over 80,000 employees and serving over 6,000 customers, including 80% of the Fortune 500, we deliver strategic, design, execution, and operational solutions. TEKsystems and TEKsystems Global Services are part of Allegis Group. Learn more at TEKsystems.com.

We are an equal opportunity employer and consider all applications regardless of race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, or any characteristic protected by law.