Work-From-Home Bilingual P&C Insurance Agent

Concentrix; Boise (ID); Remote; USD 28,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid time off

Job summary

Concentrix is seeking a remote Bilingual Insurance Agent (P&C) in the United States. The role focuses on selling Property & Casualty insurance, handling quotes, and resolving policy inquiries while maintaining high service standards.

You’ll work from home within a fast-paced environment that values empathy, cross-selling, and precise documentation. Applicants must hold an active P&C license and be bilingual in Spanish and English.

Qualifications

• 1+ years of sales experience (inbound/outbound sales, upselling, cross-selling, retail or consultative selling)
• Active resident license to sell Property & Casualty (P&C) insurance
• Proven ability to work in a fast-paced, high-energy environment
• Proven sales skills with the ability to influence customers and close the sale. Must be bilingual.
• Verifiable high school diploma or GED
• Strong computer navigation skills and solid PC knowledge
• Ability to multitask effectively while managing CRM tools, quoting systems, and customer interactions
• High-speed internet
• Minimum speeds: 10 Mbps upload / 50 Mbps download (60 Mbps combined)
• No wireless, hotspots, or satellite connections
• A smartphone for authentication and communication
• Must reside in the United States or have a valid U.S. residential address

Responsibilities

• Sell insurance products by gathering information, generating quotes, and binding policies while meeting performance goals
• Respond to inbound customer and agent inquiries related to policy coverage, billing, and service using clear and confident communication
• Resolve questions and service issues that require a valid insurance license with professionalism and accuracy
• Demonstrate empathy and active listening, ensuring every customer feels heard and supported throughout the interaction
• Educate customers on policy options and documentation, clearly explaining the required steps or updates
• Identify opportunities for cross-selling and upselling additional products that align with the customer’s needs
• Navigate multiple systems simultaneously, while maintaining a smooth and engaging customer conversation
• Document interactions thoroughly to ensure accuracy, consistency, and continuity of service
• Work from a quiet, distraction-free home environment, maintaining professionalism in all communications
• Deliver expert customer experiences…with a smile

Skills

Sales experience

Bilingual Spanish/English

Fast-paced environment

Strong communication

Education

High school diploma or GED

Tools

CRM systems

Quoting systems

PC navigation

Job description

Concentrix is seeking a remote Bilingual Insurance Agent (P&C) in the United States. The role focuses on selling Property & Casualty insurance, handling quotes, and resolving policy inquiries while maintaining high service standards.

You’ll work from home within a fast-paced environment that values empathy, cross-selling, and precise documentation. Applicants must hold an active P&C license and be bilingual in Spanish and English.