Bilingual Licensed P&C Insurance Specialist - Remote

Teleperformance USA; United States; Remote; USD 40,000 - 55,000; Full time

Benefits offered by this job

Comprehensive health benefits

401(K) plans

Employee Assistance Programs

Job summary

Teleperformance USA is looking for a Licensed Insurance Specialist ready to provide top-notch customer service in a fast-paced environment. Applicants must be passionate about service delivery and able to manage inbound and outbound communications effectively.

Key responsibilities include resolving inquiries, educating customers about their options, and completing sales. The role requires a Property & Casualty license and fluency in English and Spanish. Teleperformance offers comprehensive health benefits, competitive 401(K) plans, and other resources to support team members' well-being.

Qualifications

• Must have a Property & Casualty Producer license within good/active standings.
• Must be Bilingual (English & Spanish fluent).
• Minimum of 6 months of customer service experience.

Responsibilities

• Inbound and outbound calls with prospective and existing customers.
• Provide exceptional customer service during all interactions.
• Generate quotes and educate customers on coverage and costs.

Skills

Bilingual (English & Spanish)

Customer service experience

Communication skills

Critical thinking

Emotional intelligence

Education

High School Diploma or equivalent

Property & Casualty Producer license

Tools

Desktop computer systems

Windows-based systems

Job description

Teleperformance USA is looking for a Licensed Insurance Specialist ready to provide top-notch customer service in a fast-paced environment. Applicants must be passionate about service delivery and able to manage inbound and outbound communications effectively.

Key responsibilities include resolving inquiries, educating customers about their options, and completing sales. The role requires a Property & Casualty license and fluency in English and Spanish. Teleperformance offers comprehensive health benefits, competitive 401(K) plans, and other resources to support team members' well-being.