Insurance Agent (Licensed Personal Lines, P&C) (Bilingual: Spanish) - Remote
Concentrix
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Benefits offered by this job
Job summary
Concentrix is seeking a remote Bilingual Insurance Agent (P&C) in the United States. You’ll sell, quote, and bind property and casualty policies from home, while handling inquiries in Spanish and English.
The role requires an active P&C license and a track record of meeting sales targets, with strong computer and CRM skills, and a reliable internet connection. You’ll join a Fortune 500 company offering work-from-home flexibility, ongoing training, and career growth opportunities within a
Qualifications
- 1+ years of sales experience (inbound/outbound, upselling, cross-selling)
- Active resident license to sell Property & Casualty (P&C) insurance
- Able to work in a fast-paced, high-energy environment
- Must be bilingual (Spanish/English) and able to close sales
- Proven track record meeting/exceeding sales targets
- Verifiable high school diploma or GED
- Strong computer navigation skills and PC knowledge
- Ability to multitask while managing CRM tools and quoting systems
- Requires high-speed internet (10 Mbps upload / 50 Mbps download minimum)
- No wireless, hotspots, or satellite connections; smartphone for authentication
- Must reside in the United States or have a valid US address
Responsibilities
- Sell insurance products by gathering information, generating quotes, and binding policies
- Respond to inbound inquiries related to policy coverage, billing, and service
- Resolve questions requiring a valid license with professionalism and accuracy
- Educate customers on policy options and required steps
- Identify opportunities for cross-selling and upselling
- Navigate multiple systems while maintaining engaging conversations
- Document interactions for accuracy and continuity
- Work from a quiet home environment with professionalism
Skills
Education
Tools
Job description
Join our award-winning “One Concentrix” team as a Bilingual Insurance Agent (P&C)! We’re looking for passionate game-changers to deliver exceptional customer experiences and tech-based solutions for one of the world’s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)
Are you looking for a “work from home” career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns “World’s Best Workplaces", “Best Company Culture", and “Best Companies for Career Growth” awards every year? Then a remote Bilingual Insurance Agent (P&C) position at Concentrix is the right place for you!
As a remote Bilingual Insurance Agent (P&C), you’ll join an organically diverse team from around the globe where all members contribute to and support each other’s success and wellbeing, proudly united as “game-changers.” Together, we serve as the intelligent transformation partner for the world’s best-known brands, delivering exceptional customer experiences with tech-powered innovation.
This is a great “work from home” opportunity that will allow you to reimagine an all-new career journey and develop “friends for life” at the same time. We’ll give you all the training, technologies, and ongoing support you’ll need to succeed. Plus, at Concentrix, there’s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That’s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you’ve always envisioned.
As a Bilingual Insurance Agent (P&C) working from home, you will:
Sell insurance productsby gathering information, generating quotes, and binding policies while meeting performance goals.
Respond to inbound customer and agent inquiriesrelated to policy coverage, billing, and service using clear and confident communication.
Resolve questions and service issuesthat require a valid insurance license with professionalism and accuracy.
Demonstrate empathy and active listening, ensuring every customer feels heard and supported throughout the interaction.
Educate customers on policy options and documentation, clearly explaining the required steps or updates.
Identify opportunities for cross-sellingand upselling additional products that align with the customer’s needs.
Navigate multiple systems simultaneously, while maintaining a smooth and engaging customer conversation.
Document interactions thoroughly to ensure accuracy, consistency, and continuity of service.
Work from a quiet, distraction-free home environment, maintaining professionalism in all communications.
Deliver expert customer experiences…with a smile.
Your skills, integrity, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our remote Bilingual Insurance Agent (P&C) role include:
1+ years of sales experience (inbound/outbound sales, upselling, cross‑selling, retail or consultative selling)
Active resident license to sell Property & Casualty (P&C) insurance
Proven ability to work in a fast‑paced, high‑energy environment
Proven sales skills with the ability to influence customers and close the sale. Must be bilingual.
Demonstrated success meeting or exceeding sales targets
Verifiable high school diploma or GED
Strong computer navigation skills and solid PC knowledge
Ability to multitask effectively while managing CRM tools, quoting systems, and customer interactions
High‑speed internet
Minimum speeds: 10 Mbps upload / 50 Mbps download (60 Mbps combined)
No wireless, hotspots, or satellite connections
A smartphone for authentication and communication
Must reside in the United States or have a valid U.S. residential address
One of our company’s Culture Beliefs says, “We champion our people.” That’s why we invest in our game‑changers, our infrastructure, and our capabilities to ensure long‑term success for both our teams and our clients. And we’ll invest in YOU to aid in your career path and in your personal development. In this role, you’ll also be provided with:
Competitive tiered pay starting at $20/hr., increasing to $22/hr. during nesting training period, with performance-based raises up to $23–$24 after 90 days. (pay rate will not be below applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days.
Lucrative employee referral bonus opportunities
DailyPay enrollment option to access pay "early," when you want it
Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarthChampions, and more
Health and wellness programs with trained partners to help promote a healthy you
Mentorship programs that support your rewarding career journey
Work-from-home convenience with company-supplied technologies
Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support
Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more
A range of other perks and benefits
If all this feels like the perfect next step in your career journey, we want to hear from you.
We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.
The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature.
Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.
For more information regarding your EEO rights as an applicant, please visit the following websites:
English (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf)
Spanish (https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRightsSp6.12.pdf)
Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting app.acco@concentrix.com . All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.
As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.
In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence.
For further information on available work states and Equal Employment Opportunity as an applicant, see https://jobs.concentrix.com/north-america-equal-employment-opportunity-information/
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