Work Comp/GL adjuster - Houston

Resolution Recruiting; United States; Remote; USD 60,000 - 90,000; Full time

Job summary

Resolution Recruiting is seeking a Nationwide Retail General Liability Adjuster to handle retail GL claims across the United States. The role involves investigating, evaluating, and settling claims related to product damage, slip and fall incidents, and other retail liabilities with a focus on accuracy and customer service.

The ideal candidate has a bachelor’s degree or equivalent and at least 2 years of retail GL experience, with strong negotiation and communication skills.

Qualifications

• Bachelor's degree or equivalent required.
• Minimum 2 years' experience handling retail general liability claims.
• Strong knowledge of insurance principles, coverage, and regulations.
• Excellent communication and negotiation skills.
• Ability to work independently and manage priorities.
• Proficient with MS Office and claims software.
• Willingness to travel for site inspections as needed.

Responsibilities

• Investigate and evaluate retail GL claims promptly and thoroughly.
• Communicate with insured parties, claimants, witnesses, and other stakeholders to gather information.
• Determine coverage and liability based on policy terms and applicable laws.
• Conduct site inspections and document findings to assess damages and liability.
• Negotiate settlements with claimants or their representatives.
• Collaborate with internal teams, including legal counsel and claims management, to resolve complex claims.
• Maintain accurate claim records and documentation per policies and regulations.
• Provide regular updates to clients and management on claim status and progress.
• Stay informed about industry trends and legal developments in retail GL claims management.

Skills

Communication

Negotiation

Claims handling

Analysis

Travel readiness

Education

Bachelor's degree or equivalent

Tools

MS Office Suite

Claims management software

Job description

Summary:We are seeking a highly organized and detail-oriented Nationwide Retail General Liability Adjuster to join our team. The ideal candidate will be responsible for handling a nationwide retail account, managing claims related to product damage, slip and fall incidents, and other types of retail general liability (GL) claims. This role requires effective communication skills, strong analytical abilities, and a commitment to delivering exceptional customer service.

Responsibilities:

• Investigate and evaluate retail general liability claims promptly and thoroughly
• Communicate with insured parties, claimants, witnesses, and other relevant stakeholders to gather necessary information
• Determine coverage and liability for each claim based on policy terms and applicable laws
• Conduct site inspections and document findings to assess damages and liability
• Negotiate settlements with claimants and/or their representatives
• Collaborate with internal teams, including legal counsel and claims management, to resolve complex claims efficiently
• Maintain accurate claim records and documentation in accordance with company policies and industry regulations
• Provide regular updates to clients and management on claim status and resolution progress
• Stay informed about industry trends, legal developments, and best practices related to retail general liability claims management

Qualifications:

• Bachelor's degree or equivalent work experience
• Minimum of 2 years of experience in handling retail general liability claims
• Strong knowledge of insurance principles, coverage, and regulations
• Excellent communication and negotiation skills
• Ability to work independently and prioritize tasks effectively
• Proficiency in Microsoft Office Suite and claims management software
• Willingness to travel for site inspections and meetings as needed

Preferred Qualifications:

• Professional certification (e.g., CPCU, AIC) is a plus
• Experience working with nationwide retail accounts or similar large-scale clients