Claims Adjuster - General Liability (Dedicated Account)

Gallagher Bassett; Carrollton (TX); Hybrid; USD 60,000 - 95,000; Full time

Job summary

Gallagher Bassett seeks an experienced Claims Adjuster to investigate, evaluate, and resolve complex General Liability claims with licensing in multiple states. You will interact with clients and stakeholders to deliver effective, empathetic service while ensuring adherence to policies and regulatory standards.

The role requires at least 5 years of claims experience, active adjuster licenses across states, and strong analytical and communication skills to support accurate claim resolutions in a

Qualifications

• Minimum 5 years related claims experience.
• Appropriate licensing and/or certification in all states handling claims.
• Knowledge of accepted industry standards and practices.
• Computer experience with related claims and business software.

Responsibilities

• Investigate, evaluate, and resolve complex GL claims and bring claims to resolution.
• Work with clients to deliver innovative solutions and improve the claims process.
• Think critically, plan, and prioritize activities to serve clients efficiently.

Skills

Claims handling

Communication

Analytical thinking

Decision making

Licensing compliance

Education

High School Diploma

Bachelor's Degree

Job description

Introduction

At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.

Overview

Role specifics:

• Jurisdictions: Open to any
• Licenses: TX FL NY HI RI and reciprocals (must be willing to obtain all licenses within specified timeframe)
• Location: This role is HYBRID at least 2 times a week in our Carrollton TX, Downers Grove IL, or St Peters MO office

How You’ll Make An Impact

• Apply claims management experience to execute decision-making to analyze claims exposure and litigation, plan the proper course of action, and appropriately resolve claims.
• Interact extensively with various parties involved in the claim process to ensure effective communication and resolution.
• Provide exceptional customer service to our claimants on behalf of our clients exhibiting empathy through each step of the claims process
• Handle claims consistent with clients' and corporate policies, procedures, and standard methodologies in accordance with statutory, regulatory, and ethics requirements.
• Document and communicate claim activity timely and efficiently, supporting the outcome of the claim file.

About You

Potential candidates should have the following:

• Claims Background: General Liability
• Jurisdictional Experience: Open to any
• Active Adjusters' licenses: TX FL NY HI RI and reciprocals (must be willing to obtain all licenses within specified timeframe)

As a key member of our Claims Adjuster team, you will:

• Investigate, evaluate, and resolve complex GL claims, applying your claims experience and analytical skills to make informed decisions and bring claims to resolution.
• Work in partnership with our clients to deliver innovative solutions and enhance the claims management process
• Think critically, solve problems, plan, and prioritize activities to optimally serve clients

REQUIRED QUALIFICATIONS:

• High School Diploma.
• Minimum of 5 years related claims experience.
• Appropriate licensing and/or certification in all states in which claims are being handled.
• Knowledge of accepted industry standards and practices.
• Computer experience with related claims and business software.

DESIRED:

• Bachelor's Degree.