Reputable company located in Houston but position is remote. If you are located in Houston, it is a plus but not required.
TPA Carrier experience a plus. You will be handling the following type of of claims:
- Wrongful death
- Slip and Fall
- Habitability
- Personal Injury
- Sexual assault
- Trip and Fall
Responsibilities
- Manage caseload of primarily litigated files of approximately 125 claims.
- Direct independent adjusters (when applicable) and defense counsel, as necessary
- Anlyzes and processes complex or technically difficult commercial general liability claims by investigating and gathering information to determine the exposure on the claim
- Investigates, analyzes, determines potential liability, and effectively settles with adverse parties.
- Manages claims through well-developed action plans to an appropriate and timely resolution
- Assesses liability, gather investigative information and resolve claims within evaluation
- Negotiates settlement of claims up to designated authority level, request authority timely, as needed
- Calculates and assigns timely and appropriate reserves to claims; monitors reserve adequacy throughout the life of the claim
- Approve and makes timely claim payments and adjustments, and settles claims within designated authority level
- Assist litigation manager with the litigation process; ensures timely and cost-effective claims resolution
- Uses appropriate cost containment techniques
- Communicate claim activity with the appropriate parties (supervisor, broker, agent, client)
- Cultivate and maintain professional client relationships
- Participate in monthly claim round table and reserve committee
- Audit files to ensure field completion and data integrity
- Prepare Claim Analysis Reports for all claim reviews (internal/external)
- Complete Plan of Action, Status Updates, Reserve Properly,
- Request all pertinent documents and audit files for closure, field completion, document gathering, financials, etc.
- Request settlement authority and checks
- Identify tender and subrogation opportunities
- Attend mediations, if merited (rare travel, if any).
- Exercises sufficient and independent judgment to settle cases prior to mediation and/or litigation.
- Obtains all necessary documentation from the appropriate parties within established timelines.
- Remains abreast of new case law and statutes.
- Maintains confidentiality of information processed.
- Ensure the maintenance of the data integrity of our RMIS
- Mentors team members.
- Completes other duties and special projects as requested.
Experience
- 7-10+ years of experience handling catastrophic level commercial general liability claims
- Litigated claims experience imperative
- Active license is required (multi-state)
- Real estate/multi-family experience claims handling experience highly preferred
- Comprehensive understanding of General Laws in multi states
Required Characteristics
- Must share our core values
- Must be reliable and dependable
- Must enjoy finding and proposing solutions to problems
- Must thrive in a fast pace, deadline driven environment
- Must be willing to self-learn in addition to taking direction (work independently and as a team)
- Must be comfortable with working on new and sometimes unfamiliar problems. Ability to problem solve and find solutions/answers
- Must be self-motivated, proactive, and detail oriented
- Must be respectful to all colleagues and clients and contribute to a fun, happy and team building atmosphere.
Skills
- Typing (min 65 wpm)
- Experience with automated claims handling systems (RMIS) (paperless environment)
- Extensive understanding of contractual relationships and language
Education
- Required - High School Diploma
- Required - Bachelor's Degree from an accredited college or university
- Required – Multi-state Licensed Casualty Adjuster
- AIC/CPCU/ARM Designation highly preferred
Benefits
- Medical - UHC
- 401K plus match