Claims Adjuster - General Liability (Dedicated Account)

Arthur J. Gallagher & Co. (AJG); Lombard, Saint Peters, Carrollton (IL, MO, TX); Sur place; USD 65 000 - 90 000; Plein temps

Avantages offerts par ce poste

Hybrid work model

Résumé du poste

Gallagher Bassett, part of Arthur J. Gallagher & Co., is seeking an experienced GL Claims Adjuster for a hybrid role across multiple offices (Carrollton TX, Downers Grove IL, St Peters MO).

You will manage complex general liability claims, ensure policy compliance, and collaborate with clients to deliver effective resolutions. The role requires at least 5 years of claims experience and active adjuster licenses or the ability to obtain them within the specified timeframe.

Qualifications

• 5+ years of related claims experience.
• Active adjusters' licenses in required states or ability to obtain them within timeframe.
• Knowledge of general liability claims handling and industry standards.

Responsabilités

• Investigate, evaluate, and resolve complex GL claims.
• Collaborate with clients to deliver innovative solutions and improve the claims process.
• Communicate effectively with claimants and internal teams to support timely outcomes.

Connaissances

Claims background

Licensed adjuster

Analytical skills

Formation

High School Diploma

Bachelor's degree (desired)

Outils

Claims software

Description du poste

Introduction

At Gallagher Bassett, we're there when it matters most because helping people through challenging moments is more than just our job, it’s our purpose. Every day, we help clients navigate complexity, support recovery, and deliver outcomes that make a real difference in people’s lives. It takes empathy, precision, and a strong sense of partnership—and that’s exactly what you’ll find here. We’re a team of fast-paced fixers, empathetic experts, and outcomes drivers — people who care deeply about doing the right thing and doing it well. Whether you're managing claims, supporting clients, or improving processes, you’ll play a vital role in helping businesses and individuals move forward with confidence. Here, you’ll be supported by a culture that values teamwork, encourages curiosity, and celebrates the impact of your work. Because when you’re here, you’re part of something bigger. You’re part of a team that shows up, stands together, and leads with purpose.

Overview

Role specifics:

• Jurisdictions: Open to any
• Licenses: TX FL NY HI RI and reciprocals (must be willing to obtain all licenses within specified timeframe)
• Location: This role is HYBRID at least 2 times a week in our Carrollton TX, Downers Grove IL, or St Peters MO office

How you’ll make an impact

• Apply claims management experience to execute decision-making to analyze claims exposure and litigation, plan the proper course of action, and appropriately resolve claims.
• Interact extensively with various parties involved in the claim process to ensure effective communication and resolution.
• Provide exceptional customer service to our claimants on behalf of our clients exhibiting empathy through each step of the claims process.
• Handle claims consistent with clients' and corporate policies, procedures, and standard methodologies in accordance with statutory, regulatory, and ethics requirements.
• Document and communicate claim activity timely and efficiently, supporting the outcome of the claim file.

About You

Potential candidates should have the following:

• Claims Background: General Liability
• Jurisdictional Experience: Open to any
• Active Adjusters' licenses: TX FL NY HI RI and reciprocals (must be willing to obtain all licenses within specified timeframe)

As a key member of our Claims Adjuster team, you will:

• Investigate, evaluate, and resolve complex GL claims, applying your claims experience and analytical skills to make informed decisions and bring claims to resolution.
• Work in partnership with our clients to deliver innovative solutions and enhance the claims management process
• Think critically, solve problems, plan, and prioritize activities to optimally serve clients

REQUIRED QUALIFICATIONS:

• High School Diploma.
• Minimum of 5 years related claims experience.
• Appropriate licensing and/or certification in all states in which claims are being handled.
• Knowledge of accepted industry standards and practices.
• Computer experience with related claims and business software.

DESIRED:

• Bachelor's Degree.