Wordpress Support

Civic Recruitment Limited; Massachusetts; Hybride; USD 22 000 - 29 000; Temps partiel

Résumé du poste

Civic Recruitment Limited is seeking a part-time contract worker to support Worcester City Council's WordPress websites. The role focuses on content management, accessibility, security, and digital communications across council sites and intranet.

The post holder will train content authors, maintain WordPress functionality, and ensure best practices across digital platforms, with hybrid working after an initial office period.

Qualifications

• Educated to A-Level standard or equivalent experience.
• Minimum two years' experience in a similar web/digital support role.
• Experience creating, publishing and managing website content.
• Experience managing WordPress websites and themes/plugins.
• Understanding of accessibility, SEO, security and data protection.
• Excellent communication and organisational skills.
• Experience delivering training and user support.
• Experience working in Local Government is desirable.

Responsabilités

• Manage and update content across the Council's websites.
• Create, edit and publish website content for multiple sites.
• Ensure information is accurate, relevant and up to date.
• Develop customer-focused self-service content and online information.
• Support social media and intranet content and accessibility compliance.
• Maintain WordPress themes, templates and plugins and monitor performance.
• Provide technical and user support and training as required.

Description du poste

Worcester, United Kingdom | Posted on 29/10/2026

At Civic Recruitment and Limited, we know that individuals are more than just fixed expenses; they are the cornerstone of every thriving organisation. That’s why we are passionate about transforming recruitment in the public and private sectors.

In the modern job market, organisations in both public and private sectors face significant workforce challenges. Public sector entities, such as local councils and central government departments, often struggle with lengthy recruitment processes, limited access to qualified candidates, and stringent budgetary and regulatory constraints. Private sector businesses, on the other hand, encounter high turnover rates, difficulties managing a mix of permanent and temporary staff, and challenges in sourcing specialised talent for niche industries. These sector-specific obstacles, coupled with the universal complexities of payroll management, create a pressing need for efficient workforce solutions.

Civic Recruitment Limited addresses these challenges with innovative recruitment and payroll solutions tailored for diverse organisational needs. Recognising the critical hurdles organisations face, the company leverages its expertise to streamline processes, reduce recruitment times, and alleviate administrative burdens. With an extensive database of over 1 million pre-screened candidates, Civic Recruitment Limited is well‑positioned to cater to the specific needs of both public and private sectors.

Job Description

3 Month Contract With A local Authority

Job Purpose

To provide technical and administrative support for Worcester City Council's suite of WordPress websites, ensuring content remains accurate, accessible, secure and user-focused.

The postholder will support the Communications and Strategy & Transformation teams by maintaining website content, managing WordPress functionality, supporting social media and intranet content, and ensuring websites comply with accessibility, security and best practice standards.

Key Responsibilities

Website Management & Content

• Manage and update content across the Council's websites.
• Create, edit and publish website content.
• Ensure all website information remains accurate, relevant and up to date.
• Develop customer-focused self‑service content and online information.
• Support and maintain content on the Council intranet.
• Ensure websites provide an excellent user experience for customers.

WordPress Administration

• Provide technical support for a suite of WordPress websites.
• Maintain and update WordPress themes, templates and plugins.
• Monitor website performance and functionality.
• Troubleshoot website issues and implement solutions.
• Research and implement replacement plugins or website functionality where required.
• Work with ICT colleagues to ensure websites remain secure and operational.

Website Security & Compliance

• Monitor websites for security risks, vulnerabilities and potential threats.
• Implement security updates and best practice controls.
• Minimise the risk of spam, malware and hacking attempts.
• Ensure compliance with Council ICT security policies.
• Support business continuity and website resilience arrangements.

Digital Communications

• Manage and support Council social media profiles.
• Identify opportunities to promote Council services and key messages online.
• Create and edit graphics, images and digital assets for websites and social media.
• Support digital campaigns and communication activities.

Training & Support

• Train and support website content authors across the Council.
• Provide advice and guidance on content management and publishing standards.
• Support colleagues in the effective use of WordPress and other digital platforms.
• Research developments in web technologies and digital communications.
• Make recommendations to improve website performance, accessibility and customer experience.
• Analyse website information and identify opportunities for improvement.
• Contribute to process and service improvement initiatives.
• Support digital transformation projects where required.

Requirements

• Educated to A-Level standard or equivalent experience.
• Minimum two years' experience in a similar web or digital support role.
• Experience creating, publishing and managing website content.
• Experience managing WordPress websites.
• Experience managing WordPress themes, templates and plugins.
• Understanding of:
  • Website Accessibility Standards
  • Search Engine Optimisation (SEO)
  • Website Security
  • Content Management Systems
  • Data Protection Requirements
• Experience creating digital content and graphics.
• Excellent communication and organisational skills.
• Ability to manage work independently and meet deadlines.
• Strong problem-solving and analytical skills.
• Experience working within Local Government.
• Experience supporting social media accounts.
• Experience working with ICT teams on website infrastructure and security.
• Knowledge of web development and coding principles.
• Experience delivering training and user support.

Additional Information

• Location: Worcester (Hybrid Working Following Initial Office-Based Period)
• Hours Per Week: Approximately 4 Hours Per Month (One Day Per Month)