Operations Administration Assistant

Civic Recruitment Limited; Braintree (MA); On-site; USD 32,000 - 40,000; Full time

Job summary

Civic Recruitment Limited in the United Kingdom is seeking an Operations Administration Assistant to provide essential administrative support across the Operations Service and act as a key contact for stakeholders. You will deliver information, advice and assistance with a professional, courteous service.

The role is a 3-month contract with a Local Authority, on-site, 37 hours per week, requiring strong organisational and MS Office/CRM skills along with the ability to multitask in a fast-paced

Qualifications

• Excellent organisational and administrative skills.
• Experience in a busy office environment.
• Ability to multitask and manage different tasks simultaneously.
• Experience using Microsoft Office applications and CRM systems.
• Local Government experience (desirable).
• Excellent verbal and written communication skills.
• Strong IT and Microsoft Office skills.
• Ability to work effectively as part of a team.
• Proactive approach and ability to prioritise tasks.

Responsibilities

• Collate, analyse and present data to Management in an appropriate format.
• Respond to customer enquiries promptly, efficiently and courteously.
• Carry out general administrative duties including calls, emails, minute taking, typing and filing.
• Provide administrative support to teams within Operations.
• Develop and maintain departmental information systems, including databases and spreadsheets.
• Prepare relevant paperwork and reports, meeting deadlines.
• Provide support with other duties as requested by the Line Manager.

Skills

Organisational skills

Administrative skills

Multitasking

Communication

Teamwork

Tools

MS Office

CRM systems

Job description

Braintree, United Kingdom | Posted on 05/11/2026

At Civic Recruitment and Limited, we know that individuals are more than just fixed expenses; they are the cornerstone of every thriving organisation. That's why we are passionate about transforming recruitment in the public and private sectors.

In the modern job market, organisations in both public and private sectors face significant workforce challenges. Public sector entities, such as local councils and central government departments, often struggle with lengthy recruitment processes, limited access to qualified candidates, and stringent budgetary and regulatory constraints. Private sector businesses, on the other hand, encounter high turnover rates, difficulties managing a mix of permanent and temporary staff, and challenges in sourcing specialised talent for niche industries. These sector-specific obstacles, coupled with the universal complexities of payroll management, create a pressing need for efficient workforce solutions.

Civic Recruitment Limited addresses these challenges with innovative recruitment and payroll solutions tailored for diverse organisational needs. Recognising the critical hurdles organisations face, the company leverages its expertise to streamline processes, reduce recruitment times, and alleviate administrative burdens. With an extensive database of over 1 million pre-screened candidates, Civic Recruitment Limited is well-positioned to cater to the specific needs of both public and private sectors.

Job Description

3 Months Contract with a Local Authority

Job Purpose

As an Operations Administration Assistant, you will provide administrative support across the Operations Service, acting as a key point of contact for stakeholders. You will provide information, advice and assistance while maintaining a professional and courteous service.

Key Duties/Accountabilities

Collate, analyse and present data to Management in an appropriate format.

Respond to customer enquiries promptly, efficiently and courteously, ensuring queries are dealt with within appropriate timescales.

Carry out general administrative duties, including telephone calls, emails, minute taking, typing and filing.

Provide administrative support to teams within Operations, sharing information and advice verbally or in writing.

Develop and maintain departmental information systems, including databases and spreadsheets, ensuring information is accurate, up to date and accessible.

Prepare relevant paperwork and reports when required, maintaining accuracy and meeting deadlines.

Provide support with other duties as requested by the Line Manager.

Essential Experience Required

Excellent organisational and administrative skills.

Previous experience working in a busy office environment.

Ability to multitask and manage different tasks simultaneously.

Experience using Microsoft Office applications and CRM systems.

Local Government experience (desirable).

Excellent verbal and written communication skills.

Strong IT and Microsoft Office skills.

Ability to work effectively as part of a team.

Proactive approach, taking responsibility for daily tasks, workload and priorities.

Flexible approach to work and changing requirements.

Ability to prioritise a busy workload and meet tight deadlines.

Ability to work effectively in a fast-paced environment.

Additional Information to Note

Working Hours: 37 hours per week.

Employment Type: Full-Time, Temporary.

Working Arrangement: On-site only.

Payment Schedule: We work on a bi-weekly payment schedule.

Application Deadline: Friday 6th November 2026.